Co- Ordinator On-Site Service - REF: C-ONSITESERVICES-JW384/2023 at Johannesburg Water

PURPOSE

Co-ordinate and monitor the activities of on-site contractors and inspectors to ensure effective service delivery in informal sectors with regards to supply and maintenance of water tankers and chemical toilets.

KEY RESPONSIBILITIES

• Schedule monthly work plans with Contractors in terms of supply and maintenance of water tankers and chemical toilets / pit latrines.
• Dispatch daily work orders to subordinates in terms of monthly work plans and deviations thereof, including special functions.
• Conduct ad-hoc audits to ensure adherence to work plans and quality of work carried out.
• Conduct a planned maintenance programme for sampling and cleaning of water tankers, once a month. Schedule and attend meetings with
• Councilors and communities with regards to interventions, operations, policies, and education.
• Notify and resolve any queries directly with contractors relating to service delivery
• Ensure appropriate response time to customers / community complaints and queries as per customer charter.
• Deal directly with internal and external stakeholders, daily, e.g.,
• Councilors and NGOs. Monitor Contractor’s performance as per contract.
• Reconcile invoices received on the monthly basis from contractors and resolve disparities thereof.
• Approve and submit invoices daily to the regional Admin Officer for processing.
• Manage and supervise staff.
• Convene and chair meetings with subordinates, fortnightly.
• Manage and supervise staff.
• Convene and chair meetings with subordinates, fortnightly.
• Ensure that regular and reliable communication takes place through the appropriate channels.
• Identify training and development requirements and conduct on-the job training when required.
• Check PDPs of Contractor drivers and condition of vehicles weekly.
• Ensure that activities of contractors as well as On-Site Inspectors are carried out within statutory requirements by conducting on-site inspections.
• Conduct on-site safety inspections and awareness once per week.
• Investigate and report injury on duty cases according to set procedure.

JOB REQUIREMENTS

Essential qualifications and experience:

• Grade 12 or N3 (NQF 4).
• 4 years’ experience in water or sanitation network of which 1 year must be at a supervisory level.
• Experience in Microsoft packages.
• Valid Code EB driver’s licence.