Compressor Technique: Advanced Field Service Technician at Atlas Copco

Your Role

• Installation and Commissioning of Advanced Products – Installations and commissioning of Optimizers, Equalizers and related equipment.
• Installations of AIRnet piping systems.
• Perform diagnostics on malfunctioning products, determine possible causes for malfunctions and perform repairs as suggested by diagnostics and assessment.  Test and document the proper operating parameters of new and existing equipment.  
• Provide walk-through evaluations and basic system assessments to identify further potential for optimization.
• Promote connectivity to our customer base.
• Recordkeeping and Documentation (10%) – Complete visit reports, time sheets on daily bases using MAM2. Expense reports should be turned in at least monthly and other job-related paperwork as required. 
• Warranty Part Returns (5%) – Return parts replaced under warranty as requested by Technical Support, Quality or Service Management.
•  Returns must be completed within one week accompanied by the correct documents. 
• Perform assigned duties in accordance with Atlas Copco standards, while always striving to understand the needs and expectations of the customer.
• Take whatever action is appropriate and required to get the job done and to establish/ maintain communication with all people/ employees considered necessary to get the job done.
•  Perform additional assignments as required.

To succeed,you will need

• Good computer skills – MS Office, computer proficiency as required for communication, research, work orders and programming various controllers.
• Excellent customer service and communications skills (oral and written).
• Strong electrical and mechanical knowledge or equivalent experience.
• Solid understanding of mechanical and electrical components.
• Able to work independently with strong self-management and professionalism and complete work within assigned deadlines.
• Customer focused.
• Good oral and written communication skills.
• Detail orientated.
• Extensive travel to customer locations, including out-of-town and overnight travel.
• Must be able to lift to 25kg on a regular basis and lift to 45kg occasionally.
• Must be able to work in industrial environments including extremes in temperature with continuous walking, reaching, bending, and kneeling.
• Compressor knowledge will be an advantage.
• Must have a valid driver's license.
• The ability to travel on short notice from time to time.