Customer Relationship Marketer (CRM) - Cape Town (Claremont / Durbanville) at Eduvos

The Position:
We are looking to recruit a Customer Relationship Marketer to manage, maintain and grow key accounts (schools) and to generate leads. The role will report to a Sales Manager. 

Minimum qualification:

• Relevant undergraduate degree such as commerce, education, social sciences or marketing.

Experience:

• At least two years’ sales experience with a proven track record.
• Higher education experience will be advantageous.
• 2-year teaching exposure will be advantageous
• At least 2 years account management/ customer relationship experience

Functional and technical competencies: 

• Product knowledge (to be acquired after appointment).
• Well-developed MS office skills (Excel essential).
• Proven experience to manage and track daily, monthly and annual targets.
• Great presentation skills.

Other requirements:

• Mostly on the road to visit schools - must be able to travel locally.
• Valid driver’s license and own transport is essential.
• Able to work some weekends and some evenings.

Responsibilities:
As the Customer Relationship Marketer, you will be primarily responsible for the following:

• Input into segmentation strategy - continually review the strategy and identify new segments and markets.
• Build and nurture relationships with current top feeder schools (existing accounts).
• Build relationships with other schools based on segmentation strategy (new accounts).
• Initiate and facilitate/ (lead generation activities (presentations, events, etc.).
• Facilitate early school interventions (with a long-term business development focus).

Behavioural competencies: 

• Initiative and responsibility - Acts on own initiative, makes things happen and accepts responsibility for the results.
• Relations and networking - Builds a useful network of contacts and relationships and utilise it to achieve objectives.
• Influence - Makes an impact; convinces and persuades others; promotes plans and ideas successfully.
• Effective communication - Communicates in a clear, precise and structured way; speaks with authority and conviction; presents effectively.
• Analysis and Judgment - Quickly understands and analyses complex issues and problems; comes up with sound and rational judgments.
• Systematic approach (planning and organising) - Uses a methodical and systematic approach; plans ahead, defines clear priorities and allocates resources effectively.
• Execution - Adheres to company rules and procedures; executes plans with commitment and determination; achieves high quality results.
• Steadiness - Creates a stable and reassuring work atmosphere; supports and encourages team in difficult times; is firm and reliable.
• Business development and Bottom-line focus - Identifies and seizes commercial opportunities; has a strong positive impact on business growth and profitability; Focuses on bottom-line results, identifies potential risks and monitors the financial impact of own activities.

Closing Date: 3rd, May 2022