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  • Posted: Nov 6, 2019
    Deadline: Not specified
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    CloudStream is an innovative and diverse global services provider, which is focussed on supporting and transforming technology development, talent and operations. Our services and engagement models are specifically designed to assist our customers as we navigate the disruptive changes brought on by new patterns of consumption, production and employment. T...
    Read more about this company

    Digital Insights Lead

    We are looking for a dynamic and passionate individual who will take care of the design and development of the digital and technology requirements for insights capabilities.

    Responsibilities: 

    • Delivery of capabilities within approved budget 
    • Availability of applications within targets 
    • Adequate controls are in place to manage IT security requirements 
    • Co-ordinate and manage implementation of required security controls  
    • Implement best practices around activities such as incident management, problem resolution, change management, and production support 
    • Ensure that changes in the infrastructure / services / systems have been approved and tested  
    • Ensure that Database Patches / upgrades, Operating Systems Patches / upgrades, Hardware upgrades have been tested and change controls have been assigned to the relevant area for implementation 
    • Ensure that the business is informed about Vendor activities, new products or risks associated with the infrastructure components 
    • Managing the process by which technical updates / patches are tested and applied through change control 
    • Communicate expectations of service providers and communicate and manage the responsibilities of the service providers internally to deliver optimal service delivery, governance, ROI and end-user/customer satisfaction 
    • Develop and implement plans to eliminate risks and to provide effective backup and restore functions for all business-critical systems 
    • Manage the infrastructure configuration and deployment requirements 
    • Participate in the regulatory DR and BCP testing 
    • Test results to ensure systems are functional following an interruption in service 
    • Creating an environment in which learning and development are emphasized. 
    • Monitoring and managing the performance and development of staff within the area.
    • Assisting with talent review sessions and succession planning 

    Qualification:

    • Bachelor’s Degree in Information Technology, Computer Science etc 
    • Post-Graduate Qualification 

    Requirements:

    •  8+ years’ experience delivery high quality and cost effective technology solutions (including the implemention of online digital systems)
    • Transunion & Experian experience
    • Experience in managing a team 
    • Managing Vendor Relationships, Negotiation & Supplier Management 
    • Good functional knowledge of Digital self-help in the financial space
    • Experience in managing projects 
    • Building and maintaining relationships 
    • Managing a cost-effective budget  
    • International exposure (Advantageous)

    Method of Application

    Interested and qualified? Go to CloudStream Global on www.linkedin.com to apply
  • Send your application

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