Emplotyerr Assistance Programme - Post level 05 at Ba-Phalaborwa Municipality

Ref No: CORS/05/01/2024 

REQUIREMENTS

• Grade 12
• B-Degree in Social Worker/Psychology or Relevant qualification
• Registered with SACSSP/ HPCSA
• 3 Years of Relevant Experience
• Valid Driver’s Licence
• Ability to Operate Computer
• Preparedness to be subjected to security clearance 

KEY PERFORMANCE AREAS 

• Render EAP services to employees.
• Gather relevant information about the employees for EAP-related matters.
• Schedule an assessment meeting to perform a comprehensive evaluation.
• Liaise with support centres regularly to check the employee's progress.
• Report cases to Management for monitoring the progress of affected employees.
• Provide a progress report to the employer concerning the employee's compliance with recommended interventions with consideration of confidentiality.
• Provide counselling to the affected employees.
• Schedule short-term counselling with the client.
• Extend the counselling to the family members where necessary.
• Liaise with the employee's supervisor in cases of self-referral if the problem impacts productivity.
• Refer employees to external service providers where necessary.
• Provide an initial assessment report to the direct Managers.
• Refer the employee to the appropriate service provider depending on the severity of the problem.
• Make follow-up with the affected employees to render capacity-building programmes or workshops on EAP.
• Conduct awareness and educate employees on wellness-related matters.
• Perform any lawful duties as may be delegated by Management.