Employee Relations Specialist at Truworths

About the Job

Job Description

• Truworths has an exciting opportunity in the Employee Relations department for an IR Professional with a passion for day-to-day IR. The core objective of the Employee Relations team is to ensure fair and respectful treatment of employees, in compliance with the law and consistent with our values, policies and objectives. This position requires an individual who has previous employee and labour relations experience and skills that enables the individual to work on a broad spectrum of employee relations and labour law matters. The individual will be based at our head office in Cape Town.

Key Responsibilities

• Investigate all ER matters, composing investigation reports and proposing remedial action based on investigation findings. 
• To assist and support Line Management in dealing with poor performance and misconduct issues by giving advice on how best to deal with employment related issues, preparing and approving charges. 
• Assisting with preparation of disciplinary hearing and supporting Chairpersons with letters of sanction and findings. 
• Assisting Line Managers with preparation for CCMA cases 
• Providing guidance and advice on Department of Employment and Labour inspections, relating to BCEA, OHSA etc. 
• Contributing to the development of IR related guidelines, policies and procedures. 
• Assist and collaborate on various ER projects. 
• Managing the anonymous whistleblower process in accordance with the relevant legislations. 
• Weekly/quarterly and annual reporting on statistics and trends.

Qualifications and Experience

• Relevant tertiary qualification in HR/IR. 
• Bachelor of Laws (LLB) (would be advantageous). 
• At least 2 years’ experience as an IR specialist or HR Generalist with IR experience would be advantageous. 
• Previous experience within the Retail or Service sector will be advantageous.

Competencies

• Very well developed written and verbal communication skills. 
• Good people skills particularly in assisting people through difficult situations.
• Good conflict handling skills. 
• Person must be assertive, confident and be able to make tough calls. 
• Attention to detail. 
• Organised and the ability to multi task in a fast-paced environment 
• Patience and remaining calm and effective under pressure. 
• Able to deal effectively with all levels of staff including senior management. 
• Good all round experience of HR systems, policies, procedures, legal requirements, programs & practices.