Job Vacancies at Truworths

About the Job

Job Description

• We are looking for a detail conscious Stock Control Clerk to join the Truworths Stock Control team on a fixed-term contract. The Stock Control Clerk is responsible for ensuring a smooth and efficient operation of certain functions with the Stock Control Department. They need to ensure stock control stability within Truworths for all South African and International stores, Head Office and the Distribution Centre.

Key Responsibilities

• Developing, implementing and communicating sound admin procedures to stores, working in close relationship with the Field, ISD, Stock Control and Internal Audit to ensure that the following are adhered to: o Accurate stock take results are reported o Essential stock controls are adhered to o Ensure that the reporting of stock information is accurate and timeous, and within the interests of the business 
• Plan and co-ordinate all stock takes for the business 
• Assist with daily/weekly/monthly reporting 
• Resolving store related stock queries 
• Following up on outstanding stock deliveries 
• Analyse administrative documents on a daily basis 
• Audit Analysis: Compilation of audits analysis done in stores to determine trends and concerns. 
• Perform stock control month end, financial and year end balancing

Qualifications and Experience

• Matric 
• BCom or equivalent qualification advantageous

Experience/Knowledge 

• Previous retail store experience 
• Experience in trouble shooting & problem solving techniques 
• Knowledge of Inventory applications 
• Extremely personable and enthusiastic, and have the will to get the job done while ensuring business and user satisfaction at all times 
• Customer service focussed with strong verbal and written communication skills 
• Adaptability and aptitude to work under pressure 
• Planning and organising ability with highly effective time management skills 
• Strong team player 
• Committed and energetic 
• Knowledge of the Truworths Operations environment will be advantageous

Competencies

• Analytical and problem solving approach 
• Customer service focussed 
• Strong communication skills 
• Relevant technical proficiency 
• Excellent Excel skills 
• Good administration skills 
• Driven approach in executing tasks 
• Effective time management 
• Independent in nature, yet have a good team player mentality

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About the Job

Job Description

• Trend spotting is your game; you thrive on researching the hottest trends. Keeping up to date with the latest celebs, bloggers, influencers and designers is what drives you. You influence the unique look and feel of the various brands through your design skills and research ability. Working closely with the Buyer, as a team, you make sure to give the consumer the trendiest product for the season. This opportunity is based at our Head Office in Cape Town.

Key Responsibilities

• Researching product trends internationally and locally and interpreting this for the SA market 
• Assisting the Buyers with building their ranges, reflecting new and exciting but commercial colour palettes, fabrics and key looks 
• You will be responsible for specific areas of design but will work as part of a team on adhoc design projects 
• The possibility to visit international Trade Fairs and the fashion capitals of the world to gather information on upcoming trends suitable for the SA market

Qualifications and Experience

• Fashion design qualification or related qualification 
• Fabric and garment construction knowledge 
• Graphic design knowledge would be of great benefit to assist the buying teams in their product development 

Please ensure a copy of your CV, Portfolio, ID, Matric Certificate and/or Tertiary Qualification and academic transcripts/results are uploaded to your Truworths Career Website Profile.

Competencies

• Being involved and hands on with suggestions for styling details, branding and graphics 
• Using computer aided design work as well as freehand sketching on programs such as Illustrator, Photoshop, Indesign, etc.

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About the Job

Job Description

• Join South Africa’s leading fashion retailer and become part of a winning team. If fashion retail excites you, along with a fast paced and innovative environment, then this position may well be for you. With over 700 stores, renowned aspirational brands and world class systems we are regarded as front-runners in this highly competitive environment. Are you creative? Do you have a passion for fashion? We’re looking for a Junior Assistant Traffic Coordinator Intern to join the Truworths Marketing Department. Now is your time to apply!

Key Responsibilities

You will assist the Traffic Manager with the following tasks: 

• Follow up daily on emails 
• Identify opportunities to adjust and revise work processes thereby increasing efficiency 
• Conduct daily meetings to ensure that design team are aware of deadlines Prepare daily priority lists, weekly project status reports and project budgets 
• Regularly track and update project statuses 
• Developing work schedules to ensure that projects and processes are on schedule 
• Create timelines, instructions, and breakdowns for future projects 
• Communicate potential problems and recommend solutions 
• Inform project teams of any changes Ensure process and approvals are adhered to

Qualifications and Experience

• A 2021, 2022 or 2023 Graduate with a relevant qualification in Marketing 
• South African Citizen 
• No work experience needed 
• Proficiency in all Microsoft Office applications 
• Knowledge of management software Required documents: 
• Updated CV 
• Academic Transcript and Proof of Qualification 
• South African ID

Competencies

• Good interpersonal and communication skills 
• Detail-oriented 
• A multi-tasker 
• Ability to work in a high-pressure environment 
• A passion for creative work 
• Collaborative and a team-player

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About the Job

Job Description

• We are looking for four (4) experienced Service Desk Consultants to support our stores. We are looking individuals who are customer centric with integrity and excellent attention to detail. This position will be based at our Head Office in Cape Town.

Key Responsibilities

• Provide first line technical support. 
• Provide support telephonically and via email to users. 
• Ensure calls are resolved within SLA. 
• Prioritise and manage Incidents / Requests and Problems. 
• Provide trend and pertinent feedback to line manager on common problems. 
• Quality of service by keeping Incidents and Request updated daily on system.

Qualifications and Experience

• 1 year experience in similar support environment. 
• Knowledge of retail operations. 
• Minimum of Matric qualification (Grade 12 qualification). 
• An IT qualification / certification or diploma would be an advantage. 
• Computer literacy is essential. 
• Must have reliable transport. 
• Must be able to work shifts (incl. weekends and public holidays).

Competencies

• Good communication skills. 
• Team Orientation. 
• Self-Starter. 
• Self-motivated. 
• Attention to detail. 
• Must be able to work under pressure. 
• Team player

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About the Job

Job Description

• Have you recently graduated with a Degree or Advanced Diploma specialising, in Human Resources or related field? If you're looking for relevant work experience, Truworths can offer you an internship based at our Head Office, in Cape Town.

Key Responsibilities

• Our cutting edge HR internship offers the ideal opportunity to kick-start your career.

Qualifications and Experience

• South African Citizen 
• A 2021, 2022 or 2023 Graduate with the relevant completed Degree (BA or BCom in HR or Industrial/Organisational Psychology, Advanced Diploma in HRD/HRM) 
• No work experience needed Required documents: 
  • Updated CV 
  • Academic Transcript and Proof of Qualification 
  • South African ID

Competencies

• Computer literate

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About the Job

Job Description

• We are looking for a well-groomed individual who is extremely target driven with a high regard for customer service. Your strong communication skills, high energy levels and love for beauty will make you a good candidate for this Cosmetics Consultant position.

Key Responsibilities

• Weekly and monthly sales targets Make over’s Know products of your counter and other houses Admin and paperwork Stock take and stock counts Housekeeping (i.e. keeping the counter clean) Liaise with Representatives Promotions and events

Qualifications and Experience

• Experience / Knowledge: 1 year experience working with cosmetic products Basic understanding of how to do makeovers

Competencies

• Excellent communication skills Good admin knowledge Target driven

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About the Job

Job Description

• We are looking for a self-motivated individual with proven retail management experience and the ability to work within a fast-paced, ever-changing environment. Here is your opportunity to shine within a challenging role where you can grow your career, inspire and motivate others.

Key Responsibilities

• Day-to-day running of the store
• Managing stock losses to make sure shrinkage is in line with the Company target
• Driving turnover to ensure daily, weekly and monthly targets are met
• Maintaining the visual appeal of the store
• Controlling expenses Provide world class customer service and ensure that customer needs are met
• Ensure recruitment, training, performance management and employee relations needs of staff are met
• Conducting daily, weekly and monthly check lists Make sure that staff adhere to the policies and procedures
• Conduct and supervise hanger counts
• Conducting regular spot checks at the service desk
• Conduct spot checks at the fitting rooms

Qualifications and Experience

• Qualification/s: Matric or equivalent qualification Experience / Knowledge: 3-5 years’ experience in managing a fashion retail store Proven track record in successfully managing a fashion retail store

Competencies

• Essential Competencies: Computer literate (Excel, Word) Behavioral Excellent administration skills Good planning and organizational skills Strong leadership and motivational skills Customer Service Orientated Sales focused and target driven Ability to communicate effectively at all levels

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About the Job

Job Description

• At Truworths, you'll find a dynamic business environment where our staff is constantly challenged to reinvent the way we do business in order to keep us at the forefront of the South African fashion industry.
• Take a walk through our stores or offices and you'll encounter an infectious love of fashion and a tangible will to succeed among the people who make up our business – both of which are key to keeping us at least one step ahead of the competition.
• The cross trained consultant can operate on the sales floor as well as on the service desk. This is a versatile individual that values customer service and enjoys working with customers. To be successful in this position you must be systems minded and have a good eye for detail and fashion

Key Responsibilities

• Assist customers with finding merchandise 
• Merchandising the store according to the MBP principals 
• Payments and purchases on the POS system 
• Opening new accounts 
• Maintaining or controlling stock losses 
• Building relationships with customers

Qualifications and Experience

• Experience on the floor and cash desk 
• Product knowledge, passion for fashion and good selling skills

Competencies

• Proactive, self-motivated and security conscious 
• Excellent customer relations and people skills 
• Excellent communication skills 
• Loyal, committed and energetic

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About the Job

Job Description

• Truworths has an exciting opportunity in the Employee Relations department for an IR Professional with a passion for day-to-day IR. The core objective of the Employee Relations team is to ensure fair and respectful treatment of employees, in compliance with the law and consistent with our values, policies and objectives. This position requires an individual who has previous employee and labour relations experience and skills that enables the individual to work on a broad spectrum of employee relations and labour law matters. The individual will be based at our head office in Cape Town.

Key Responsibilities

• Investigate all ER matters, composing investigation reports and proposing remedial action based on investigation findings. 
• To assist and support Line Management in dealing with poor performance and misconduct issues by giving advice on how best to deal with employment related issues, preparing and approving charges. 
• Assisting with preparation of disciplinary hearing and supporting Chairpersons with letters of sanction and findings. 
• Assisting Line Managers with preparation for CCMA cases 
• Providing guidance and advice on Department of Employment and Labour inspections, relating to BCEA, OHSA etc. 
• Contributing to the development of IR related guidelines, policies and procedures. 
• Assist and collaborate on various ER projects. 
• Managing the anonymous whistleblower process in accordance with the relevant legislations. 
• Weekly/quarterly and annual reporting on statistics and trends.

Qualifications and Experience

• Relevant tertiary qualification in HR/IR. 
• Bachelor of Laws (LLB) (would be advantageous). 
• At least 2 years’ experience as an IR specialist or HR Generalist with IR experience would be advantageous. 
• Previous experience within the Retail or Service sector will be advantageous.

Competencies

• Very well developed written and verbal communication skills. 
• Good people skills particularly in assisting people through difficult situations.
• Good conflict handling skills. 
• Person must be assertive, confident and be able to make tough calls. 
• Attention to detail. 
• Organised and the ability to multi task in a fast-paced environment 
• Patience and remaining calm and effective under pressure. 
• Able to deal effectively with all levels of staff including senior management. 
• Good all round experience of HR systems, policies, procedures, legal requirements, programs & practices.

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About the Job

Job Description

• Join South Africa’s leading fashion retailer and become part of a winning team. If fashion retail excites you, along with a fast paced and innovative environment, then this position may well be for you. With over 700 stores, renowned aspirational brands and world class systems we are regarded as front-runners in this highly competitive environment. Have you recently graduated with a BComm degree in Finance and/or related field? Now is you time to apply!

Key Responsibilities

• Based at our Head Office in Cape Town, we're offering you an internship that will boost your work experience! 
• Capturing Utility Payments onto the Truworths Property System (TPS) (monthly) 
• Reconciling Landlord Statements to TPS (monthly) 
• Handling Landlord queries – Telephonically and via e-mail (daily) 
• Liaising with Landlord’s to obtain requisite supporting documentation (monthly) 
• Ad hoc projects (as they present themselves)

Qualifications and Experience

• South African Citizen 
• 2023, 2022 & 2021 Graduates with the relevant completed Degree 
• No work experience needed Computer literacy (Excel, Word, Outlook) 
• Strong numeric skills Required documents: 
• Updated CV 
• Academic Transcript and Proof of Qualification 
• South African ID

Competencies

• Ability to work under pressure 
• Able to prioritize and multi-task 
• Strong ability to pay attention to detail 
• Able to work with tight deadlines 
• Good communication skills