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  • Posted: Oct 11, 2021
    Deadline: Not specified
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    Peermont Hotels, Casinos and Resorts is an award-winning hospitality and entertainment company which operates 12 properties located across South Africa and Botswana. Renowned for its excellence in design, development, management, ownership and operation of multi-faceted hospitality and gaming facilities, guests partake in fine dining, relaxing hotel stays, e...
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    Exceptions Officer

    Company Description

    Peermont prides itself on offering our guests exceptional customer service and value for money.  We always strive to employ and develop individuals that share our values of Respect and Humility, Integrity, Collaboration, Accountability, Innovation and Agility.

    As part of this we endeavour to provide opportunities to our employees to develop their careers within the Peermont Group and are therefore proud to offer another career development opportunity for the position mentioned above.

    Job Description

    1.       To audit and pro-actively investigate gaming exception reports.

    2.       To investigate both covertly and overtly, any irregularities on the online gaming system.

    3.       To compile reports and enquiries timeously and professionally.

    4.       To carry out CCTV reviews.

    5.       To identify, investigate, action and close cases.

    6.       To liaise with Law Enforcement and testify in court where necessary.

    7.       To enforce all internal procedures, policies and Gaming Rules and Regulations.

    8.       To compile reports and investigate cases for FICA reporting purposes. 

    9.       To liaise in a professional manner with all other gaming departments.

    Qualifications

    1.     Matric / Grade 12.

    2.     Proficiency in MS Office is essential.

    3.     Sound knowledge of Online Gaming Systems is fundamental, ie. BALLY, Mobile App, Chameleon

    4.     Must be licensed with the Gauteng Gambling Board.

    5.     PSIRA – Grade C qualification (Private Security Industry Regulatory Authority).

    6.     Must be a highly self-motivated person with excellent communication skills and initiative.

    7.     Must be an analytical person with good organisation skills and an eye for detail.

    8.     Must be a team player with good interpersonal skills.

    9.     Shift work is an operational requirement.

    Method of Application

    Interested and qualified? Go to Peermont Global on jobs.smartrecruiters.com to apply

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