Executive, Client Service at Nielsen

About This Job
Nielsen is a global leader in retail measurement services. Our purchasing data offers comprehensive and timely information on market shares, competitive sales volumes, and insights into distribution, pricing, merchandising and promotion. By combining this detailed information with and professional consultative services, we offer valuable insights and expertise that help fast-moving consumer goods (FMCG) brands and retailers improve their manufacturing, marketing, and sales decisions.

Consumer Panel Services monitors shopper behavior for more than 250,000 households in 25 countries through our industry-leading consumer panel.

Responsibilities

• Understand Nielsen SA End2End Processes & methodology
• Summarize data in tables, charts, and graphs
• High-level data analysis (sales & consumer data) and visualization of insights
• Refresh cyclical reports & add insights for clients (as required)
• Draft reports and presentations with simple data interpretation (category overview as well as issue-based)
• Review data for errors and inconsistencies & direct to the right team for resolution
• Use internal tools and data sources
• Follow and fully owns the Center of Excellence (COE) ways of the working process

 

a Little Bit About You
This role will assist with the execution of projects by compiling, analyzing, and interpreting sales data, writing client reports, and constructing presentations. Global Client Delivery Client Executive will be responsible for supporting business in South Africa.

Qualifications

• Business English knowledge, both verbal and written
• Education: University degree
• Strong analytical mind and excellent numerical skills
• 1-2 years of professional work experience
• Good communication skills & visualization skills – interested in storytelling techniques/analytics
• Comfortable working in a digitally enabled environment
• Ability to work within a virtual environment - connect & work with a team in South Africa
• Ability to work in a team environment
• Knowledge with Microsoft Excel, PowerPoint and Google Sheets/Slides
• Organizational & interpersonal skills
• Attention to detail
• Action Orientated
• Agile/Flexible