Executive Host at Hyatt Regency

Key duties but not limited:

• Organize and manage the butler's pantry
• Ensure the butler's pantry has the necessary supplies, equipment and materials.
• Update and manage the daily Executive Host work sheet.
• Create schedules and checklist.
• Assign and inspect THE SUITE before guest arrival.
• Log all faults and defects in THE Suite in Executive Host Logbook and ensure rectification.
• Undertake final preparation of each suite prior to guest arrival.
• Have prior knowledge of the check in procedure
• Have a working knowledge of the hotel guest history system.
• Arrange VIP greeting and escorting to the airport (when requested)
• Create and oversee airport and gate pick up and drop off procedure.

Qualifications

Skills & Qualification

• Excellent interpersonal and communications skills
• Strong organisational skills with the ability to multitask and prioritize.
• 2 to 3 years experience working as a butler or Guest Relations Manager or Officer within the hotel setting