Job Openings at Hyatt Regency

Key Responsibilities:

Strategic HR Leadership:

• Execute HR strategies aligned with the company’s business goals and objectives.
• Provide strategic HR advice and drive initiatives at the cluster hotels on a range of HR issues, including talent acquisition, performance management, employee relations, compensation and benefits, and organizational development.

Talent Acquisition and Management:

• Oversee the recruitment, selection, and onboarding of qualified talent for all positions.
• Drive talent management, including succession planning, performance management, and employee development initiatives.
• Ensure compliance with local labour laws and regulations related to recruitment and employment practices.

Employee Relations:

• Manage employee relations matters, including grievance handling, disciplinary procedures, and conflict resolution.
• Ensure compliance with local labour laws and regulations related to employee relations.

Compensation and Benefits:

• Administer competitive compensation and benefits packages that attract, retain, and motivate top talent.
• Conduct wage and salary surveys.

HR Operations:

• Oversee the day-to-day HR operations, including payroll processing, HR record management, and reporting.
• Ensure compliance with local labour laws and regulations related to HR administration.

Training and Development

• Drive Training initiatives within the Cluster

Qualifications

• 10 years or more of progressive Human Resource experience (preferably with Hyatt)
• Service-oriented style with professional presentation skills
• Proven leadership skills
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
• Clear concise written and verbal communication skills in English
• Must have excellent organizational, interpersonal and administrative skills

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Key duties but not limited:

• Organize and manage the butler's pantry
• Ensure the butler's pantry has the necessary supplies, equipment and materials.
• Update and manage the daily Executive Host work sheet.
• Create schedules and checklist.
• Assign and inspect THE SUITE before guest arrival.
• Log all faults and defects in THE Suite in Executive Host Logbook and ensure rectification.
• Undertake final preparation of each suite prior to guest arrival.
• Have prior knowledge of the check in procedure
• Have a working knowledge of the hotel guest history system.
• Arrange VIP greeting and escorting to the airport (when requested)
• Create and oversee airport and gate pick up and drop off procedure.

Qualifications

Skills & Qualification

• Excellent interpersonal and communications skills
• Strong organisational skills with the ability to multitask and prioritize.
• 2 to 3 years experience working as a butler or Guest Relations Manager or Officer within the hotel setting