Facilities Manager - Protea Hotel Fire & Ice! by Marriott Cape Town at Marriott International

JOB SUMMARY

Responsible for successfully executing all engineering/maintenance and housekeeping related tasks.  Conducts maintenance of the building, grounds and physical plant, cleanliness of guest rooms, public space, recreation and laundry. Responsible for maintaining standards and regulatory requirements. 

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; 1  year experience in the engineering and maintenance or related professional area; technical training in HVAC-R/Electrical/Plumbing.
• OR
• 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; no experience in the engineering and maintenance or related professional area; technical training in HVAC-R/Electrical/Plumbing.

CORE WORK ACTIVITIES

Supporting Engineering and Housekeeping Operations

• May participate in developing project plans in accordance with renovation or new construction needs.
• Assists in the implementation of preventative maintenance and asset protection plan.
• Assists with managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment and electrical systems in accordance with brand Standard Operating Procedures.

Maintaining Property Standards

• Assists with managing and controling heat, light and power.
• Assists with maintenance of property’s life safety systems (e.g., fire fighting equipment, sprinkler systems, alarm systems).
• May serve as a contact in regard to all hotel emergency procedures, equipment and alarms.

Participating in team communications and achievement of departmental goals

• Participates in on-going communication in areas of Engineering and Housekeeping.
• May communicate critical information to Engineering and Housekeeping leadership teams.
• Works towards achieving departmental goals to produce desired results.

Providing Exceptional Customer Service

• Strives to improve service performance
• Sets positive example for coworkers by providing excellent customer service 
• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

MANAGEMENT COMPETENCIES

Leadership

• Adaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace. 
• Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
• Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

• Building and Contributing to Teams - Actively participates as a member of a team to move the team toward the completion of goals.
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.

Building Relationships

• Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships. 
• Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.