Finance Operations Manager - JHB at Hilton

Duties & Key Responsibilities

Lead by Example

• Come to work every day with a smile on your face
• Execute duties as assigned by the General Manager and Regional Finance Director
• Oversee all accounting, purchasing and IT operations on property
• Be a great boss and role model for others with regards to brand-specific behaviours, and coach less experienced colleagues on the job
• Ensure you and your team pro-actively support colleagues in operations departments during peak service hours (e.g. giving a helping hand in the restaurant at breakfast, clearing tables etc.).
• Interview, select, on-board, supervise, coach, and evaluate Finance Operations team members
• Organise and provide regular finance training opportunities for Finance Operations TMs as well as HODs
• Provide a positive work environment to Finance Operations Team Members that allows everyone to thrive and fulfil their potential
• Ensure that all Finance Operations TMs understand the purpose of their role and are equipped with the training and tools required to perform their duties at their best.
• Ensure regular & effective communication (e.g. Huddles) in own department to achieve / maintain a high level of trust & engagement
• Support the overall management of the hotel by establishing effective working relationships with other depts. ensuring a high level of cross departmental collaboration
• Personally spend at least 30 minutes per day working alongside colleagues in Guest Operations e.g. F&B service, stewarding, housekeeping, front office to contribute to an outstanding brand unique guest experience in our hotel

Accounting

• Maintain accurate accounting records and provide easy to read and effective financial reports for various stakeholders such as Owner, GM, other HODs
• Ensure that the balance sheet is a fair reflection of the assets and liabilities of the hotel. It must be regularly reviewed, and reconciliation must be performed for all accounts
• Maintain a focused system of internal controls, which provides effective and efficient regulation of the hotel assets, liabilities, revenues, and costs.
• Give advice on financial and commercial matters to the General Manager and HOD colleagues
• Ensure proper use and maintenance of financial systems, including security and back up procedures

Purchasing

• Closely monitor purchasing activities and ensure receiving of goods is managed well

IT

• Work closely with above-property IT support to ensure smooth running of the IT network and help maintain site systems
• Manage the IT lifecycle on property, ensuring the implementation of preventive maintenance on systems, efficient IT setups, and the provision of on-site support where required
• Ensure accurate data and systems management                 

What are we looking for?

• Ability to analyze large volume of complex financial information from many sources and create reports, forecasts, and projections
• Strong problem solving skills, including the ability to effectively address any issue in collaboration with others as appropriate
• Ability to proactively identify and prevent potential problems
• Ability to help develop problem solving skills among direct reports and other team members as appropriate
• Ability to take initiative to identify, prioritize and implement all elements required for team to fulfill responsibilities
• Ability to manage and develop staff

Detail oriented and organized

• Ability to develop presentations and effectively present to all levels of company, hotels & owners
• Strong communication and negotiation skills (all levels of management and external customers)
• Proficient in MS Excel, Word and Outlook with the ability to quickly learn new programs when required

Additional preferences:

• University degree in Accounting or Finance