Fleet Agent at HeroTel

PURPOSE OF THE ROLE:

Provide clerical services that expedite and maintain repair and work orders and support fleet services staff to ensure accuracy, efficiency and excellent customer service.

Key Performance Areas would include, but are not limited to:

• Vehicle Procurement Requisition (VRP) for new vehicles.
• Oversee and assist with Fleet cards.
• Trackers, check vehicles logbooks/tracking up to date.
• Enure Safety Equipment such as fire extinguishers and first aid kits are issued and signed off for each vehicle.
• Ensure up to date fleet licensing & renewals.
• Ensure fleet branding according to company budget and requirements.
• Ensure service /maintenance schedules are adhered to.
• Process Insurance Claims when required.
• Ensure Weekly Violation reporting.
• Ensure Weekly K53 reporting.
• Ensure Vehicle Bookings are done as and when required.
• Daily/Weekly Monthly inspections, report damage, theft, wear and tear.
• Responsible for movement and storage of stock, and vehicles offsite.
• Submission of daily/weekly/monthly reports.

The successful candidate must have the following experience/skills:

• Knowledge of basic computer hardware.
• Knowledge of MS Word, Excel, Powerpoint, and Access software.
• Knowledge in operation of basic office equipment such as copiers, phones, and printers.
• Good written and verbal communication skills.
• Excellent customer service skills.
• Detail-oriented.
• Ability to work in a fast-paced environment.
• Ability to read and understand written work documents.
• Ability to deal with people in a professional manner in all types of situations.
• Ability to enter noise filled work area several times per day.
• Must be willing to work long hours and on weekends if and when required.
• Physically fit.

Education Requirements:

• Grade 12 or relevant qualification at NQF level 4.
• 1-2 years previous Clerical or Billing experience preferred.
• Experience in Logistics or the transport industry would be advantageous.