Forecaster at Capitec Bank

Experience

Min:

• Analysis of Operational metrics
• 5 years' experience working in an Operational environment
• Liaising with internal stake holders
• Exposure to analysis and presenting of findings in reports, forecasts, trends, and recommendations to the team and senior management

Ideal:

• A minimum of 3-5 years' experience as a forecaster in a corporate retail environment.
• 7-10 years' experience working in an Operational environment
• Experience in the budgeting process (including dependent and independent income & expense drivers) in a corporate environment
• Technical understanding of Capitec Bank's integrated systems, structure and infrastructure
• Experience in the management of client relationships

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

• A relevant degree in Commerce or Information Technology - Computer Science

Knowledge

Min:

• 7 years' experience working in an Operational environment
• Ability to analyse Operational metrics

Ideal:

• Knowledge of the budgeting process (including dependent and independent income & expense drivers) in a corporate environment
• Knowledge of Capitec Bank policies procedures and products
• Knowledge of Capitec Bank Operations
• Knowledge of process mapping and process improvements
• Understanding of Operations Management Practices

Skills

• Communications Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Numerical Reasoning skills
• Commercial Thinking Skills
• Negotiation skills
• Reporting Skills
• Problem solving skills
• Interpersonal & Relationship management Skills
• Attention to Detail
• Planning, organising and coordination skills
• Influencing Skills
• Leadership Skills
• Consultation skills
• Facilitation Skills

Competencies

• Achieving Personal Work Goals and Objectives
• Delivering Results and Meeting Customer Expectations
• Working with People

Additional Information

• Clear criminal and credit record
• Willingness to travel nationally and internationally when required
• Ability and willingness to work in an open plan environment
• Willingness to work or be available overtime and / or weekends if required

Desired Skills and Experience

• The forecaster (sales & operations planning) needs to evaluate business affecting trends in the external business context, while also having a view of any business affecting changes in the internal environment.
• The forecaster will be responsible for the accuracy of master data of all client service channels (New/changed needs, transaction structures, duration etc.)
• The forecaster needs to take responsibility for the full forecasting business process (as a business owner).