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  • Posted: Jan 11, 2022
    Deadline: Not specified
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    WhereIsMyTransport builds technological solutions for public transport networks in emerging markets, where we see an information, not infrastructural, challenge. With our open, integrated public transport data platform, we bring together a city’s movement network and empower riders to access their transport systems. By turning movement data into meanin...
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    Head of Product

    Description

    WhereIsMyTransport are experts in mapping informal transit networks. Our B2B business is the foremost supplier of digital datasets for fast-growing, emerging market megacities. Our mobility app, Rumbo, is designed specifically for the millions of people who rely entirely on public transport, and in particular flexible, organic, non-timetabled modes of transport.

    We’re currently scaling our organisation, collecting and maintaining datasets in more and more cities, as well as accelerating the growth of Rumbo. We are looking for an experienced Head of Product to help us develop our consumer app and data tools as world class products, defining a new reference for public transport information publishing and consumption in our target markets.

    This individual will manage a team of product managers and work with our research, design, engineering, operations and local marketing teams to shape product strategy, set success measures, assess performance, adapt and enhance the products, and establish the roadmap for future feature sets.

    This is a full-time, permanent role. We are a remote-first business with our global teams primarily based in the UK and South Africa, so will consider applicants who have the right to live and work in countries within similar time zones. Key responsibilities are:

    Product strategy, consumer & business value

    • Set the Product Vision for our transit data production and consumer products, linking these to a framework of objectives and key results to guide the broader team

    • Own the product roadmap for our transit data production products, collaborating with our data and operations teams to drive efficiencies and innovate in our approach to data collection and maintenance

    • Own the product roadmap for our Rumbo consumer app, i.e. how it develops, improves and delivers consumer value over time

    • Contribute to company strategy, articulating the synergies between the consumer product and B2B business

    • Partner with business development and in-country teams on B2B commercial strategy

    Product performance and delivery against roadmap

    • Partner with data strategy, data operations, research, analytics and in-country teams to assess product performance and shape direction for iterative improvement

    • Partner with data operations, research, design and engineering teams to ensure delivery against the product roadmaps

    • Manage the team of product managers, supporting them and helping them grow

    • Partner with marketing on brand positioning, feature launches and overall growth strategy for our Rumbo consumer product

    Requirements

    Experience and skills

    Very important:

    • Extensive experience in the development and growth of mobile app product(s) targeted for mass consumer use

    • Experience in managing and developing a team of product managers

    • Technical background or experience demonstrating equivalent skills, including the ability to communicate with and drive both technical and non-technical stakeholders to achieve the product vision

    • Ability to direct research and use analytics to guide product decision-making

    • Experience with setting and managing the overall budget for mobile products and web applications

    • Business acumen and experience working with sales / marketing / commercial teams to determine the best direction for a product

    • Up to date knowledge/experience of modern product activation techniques for mobile products, including reputational and award based models, rating systems, gamification and other approaches that have met with success

    Valuable but not essential:

    • Experience with products aimed at lower-income level users and/or users with lower levels of technical literacy

    • Experience with building SaaS products

    • Experience with data-driven predictive Machine Learning

    • Experience with product activation in emerging markets

    • A background in mobility/transport

    Interested?

    We'd love to hear from you!

    To create inclusive products, our team must be as diverse as the public transport users in the regions where we work globally. We welcome all applications irrespective of - among the many things that make individuals unique - ethnicity, social background, religion, gender, age, disability, sexual orientation and national origin.

    Apply via our website. You’re more than welcome to include a short note to tell us why this is the perfect next move for your career path.

    Method of Application

    Interested and qualified? Go to WhereIsMyTransport on apply.workable.com to apply

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