HR People Services Senior Consultant at Expleo Group

Overview

Expleo is a trusted partner for end-to-end, integrated engineering, quality services and management consulting for digital transformation. We are a talent incubator. The time you spend at Expleo will turbo-charge your career, allowing you to work on complex technical challenges, enjoy opportunities to expand your skills and take part in inspiring, multi-disciplinary collaborations with your colleagues. Whether working on autonomous vehicles, green planes, the factories of tomorrow or cutting-edge banking technology, you will have the opportunity to become a bolder version of yourself. Let’s change the game together.

This role would see the Principal Consultant orchestrate activities related to People Services operations according to established guidelines and sound administrative processes. This position serves as a technical expert in their field of knowledge, responsible for and providing analysis of various People Services programmes and initiatives.

Responsibilities

• Ensures a specialist technical area within the people services department progresses smoothly
• Liaises with different Job Families, interacting with managers and senior on different areas in the organisation
• Communicates effectively with all the stakeholders to avoid any probable escalation for the assigned tasks
• Contributes to the strategic direction and formulation of People Services policies, procedures,systems and initiatives
• Provides expert and professional advice on People Services issues
• Supports key stakeholders including seniors on disciplinary, grievance, capability, attendance management and harassment and discrimination cases using a problem-solving approach in order to minimise risk and financial exposure
• Works flexibly and collaboratively with other colleagues in the wider Group People Services team, proactively identifying areas for service improvement within the People
• Services function both locally and at a Group level
• Undertakes project work and policy development work in line with overall people strategy
• Defines and communicates internally-set quality standards, ensuring that all aspects of People
• Services work to achieve satisfactory quality and consistency
• Develops, maintains and continuously improves processes, systems, reporting and technology for the People Services community
• Keeps up to date of developments in employment legislation and case law, is proactive in ensuring that managers are appropriately briefed and trained on relevant changes and new legislation
• Devises and maintains information relating to People Services policies and procedures
• Manages the full performance management lifecycle, working closely with key stakeholders to ensure consistency and timeliness of the cycle
• Creates reports for People Services department on activity, exit interview findings, site visit outcomes, absence, employee engagement, ER issues, T&D initiatives and others as requested
• Attends and contributes to regular senior management meetings as People Services representative

Qualifications

• Bachelor’s Degree or equivalent work experience

Desirable

• Professional certification in HR, e.g. CIPD, SHRM, PHR or similar certification
• Additional courses in HR

Skills

• Excellent client-facing skills, as an expert in field experience of influencing client decision making
• and direction
• Takes time to establish underlying needs of client beyond those initially expressed
• Applies insight, originality and a broad perspective to generate revolutionary technical solutions
• Excellent communication and presentations skills
• Maintains confidentiality, shares ideas and information, facilitates discussions and transfers knowledge to diverse audiences to achieve collective objectives

Technical:

• Ability to multi-task and prioritise across multiple activities
• Ability to work in a matrix-management environment
• Ability to react quickly and effectively in a dynamically changing environment to changes or new activities
• Ability to manage ambiguity, risk, and changing direction of projects and strategies.
• Ability to work effectively in high-pressure situations that require sound decision making and may involve confidential or sensitive matters
• Excellent interpersonal and management skills and high professional standards for customer service and work quality
• Excellent problem-solving, critical thinking, deductive reasoning, inductive reasoning, and analytical skills

Management:

• Acts as a role model for continuous learning and development, challenges others to reflect and learn
• Good self management, takes on high commitments and works to achieve results
• Keeps momentum going over time despite setbacks. Shows resilience in the face of challenges and looking for ways to beat previous standards

Budget:

• Ability to manage own expenses and ensure adherence of others to the expense policy

Experience

• Achieved trusted advisor status at a senior level with the client
• Experience of introducing new concepts or strategies that significantly improve or revise the way business is done through to implementation
• Broad knowledge of professional services and the IT and Quality Services market
• Strong experience of business, management and project management principles and practices
• Experience in influencing key stakeholders through change management initiatives, ensuring that the operational infrastructure is managed to provide agreed levels of service
• Proven record in independent ownership of People Services, able to monitor standards and quality targets
• Experience in building long-term relationships with stakeholders and maintaining a strong understanding of the industry and business
• Strong knowledge of People Services trends, technologies and employment practices
• Experience of creating an environment that celebrates both successes and failures
• Experience in managing upwards with multiple people, gaining their trust quickly
• Ensures that deliverables are completed within agreed cost, timescale and budgets, and are signed off

Expleo Values

We are guided by shared values in all things we do: Courage, Excellence, Collaboration, Respect and Accountability.

• Courage – We are bold thinkers and doers, always ready to take on new challenges. We think of ourselves as entrepreneurs, matching creativity with vigilance
• Excellence – We are united by a shared ambition: change the game, together.
• Continuous performance is both an objective and a mindset
• Collaboration –Teamwork and emotional intelligence are what makes us stand out in a crowd .We stand shoulder to shoulder, with our clients and our peers, through good times and setbacks
• Respect – We are a hive of different profiles, and we place a high value on openness and transparency.We show respect, always
• Accountability – We are reliable. We celebrate our successes, we take responsibility and learn from our failures .This is why we protect our “right to fail” as an opportunity to bounce back and progress