HR Shared Services Coordinator at DigiCert, Inc.

POSITION SUMMARY:

We are in the market for an HR Shared Services Coordinator join our team on a 8 month contract basis as we continue to build and scale our HR Shared Services. As a HRSS Coordinator, you will have a versatile and engaging work stream ranging from a key focus on Talent coordination activities such as scheduling interviews, conducting new hire onboarding and raising IT tickets, conducting reference and background checks. There will also be a broader HR processing and coordination element to this role which will encompass activities such as documenting new and changed processes in relation to talent coordination and broader HR services such as global policy management, raising Jira tickets for new and extended contractors and contingent workers. This role is a hybrid role based in Cape Town to support the continuous build and ongoing operations for our Global HR Shared Services.

WHAT YOU WILL DO:

Talent Co-ordination

• Partner with the Senior Business Partner to schedule interviews, log new hire onboarding tickets, conduct reference, and background checks, document processes, update job descriptions and job posts, execute employer brand building initiatives.
• Be the point of contact for new hires during the new hire onboarding cycle.
• Partner internally with Service desk, payroll, and facilities to meet new hire onboarding deadlines.
• Perform competitor landscape analysis and build candidate target lists.
• Develop relationships with external recruiting partners for short-term contract hiring
• Generate source of applicant reports to assist with data-driven decision making
• Execute creative employer brand building strategies to increase DigiCert's global brand awareness.
• Assist with global process development and recruiting projects when required.

HR Processing and Coordination

• Administer centralized case management tool, by allocating and executing tasks with regards to the broader HR life cycle support items, such as queries from DigiCert University, Policy Updates and communication, Contract and Contingent worker Jira tickets for new hires and extensions.
• Capture and or Quality assure information captured onto ADP (HR Database)
• Rotate and support overflow on (global talent coordinator work for your peers)
• Support new shared service item integrations from the business through the discussion, development, and adherence to new processes.
• Monthly payroll submissions by respective cut-off dates
• Serve as a point of compliance for all work affected from within the Shared Services Centre.
• Assist with global HR Shared Services projects when required.

WHAT YOU HAVE:

• Related Tertiary qualification
• 3+ years of talent acquisition coordination and/or HR operational or  Shared Services administration experience
• Strong passion for talent administration and detail-orientation
• Resiliency, creativity, independent thinking, trustworthiness, solution-orientation, team player, and a passion for talent acquisition and shared services
• Tool Experience: LinkedIn Recruiter, Greenhouse, Greenhouse Onboarding, ADP, JIRA (advantageous)