Immigration Consultant - Senior Associate at PricewaterhouseCoopers (PwC)

Job Description & Summary

A career in Human Resources, within Internal Firm Services, will provide you with the opportunity to make a difference at PwC by helping to fully leverage the skills and talents of all our people. You’ll help our local offices in driving the Firm’s people strategy, creating a unique people experience for each individual, and supporting our Firm wide values by working with the core competencies that measure and drive individual and Firm wide success in the marketplace.

Our Immigration Services team oversees all elements of immigration support for secondments, new hires and international transfers into PwC, and assists our employees traveling internationally with understanding and meeting the immigration requirements of other countries. You’ll be assisting the team with every aspect of international mobility such as temporary permit applications, citizenship and permanent residency applications, coordinated worldwide migration, immigration audits, and mobility policies.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Use feedback and reflection to develop self awareness, personal strengths and address development areas.
• Delegate to others to provide stretch opportunities and coach to help deliver results.
• Develop new ideas and propose innovative solutions to problems.
• Use a broad range of tools and techniques to extract insights from from current trends in business area.
• Review your work and that of others for quality, accuracy and relevance.
• Share relevant thought leadership.
• Use straightforward communication, in a structured way, when influencing others.
• Able to read situations and modify behavior to build quality, diverse relationships.
• Uphold the firm's code of ethics and business conduct.

Technical Competencies:

• Strong knowledge of the South African Immigration Act, Regulations and prevailing practice;
• Compliance: assessment of applicable temporary and permanent residence categories and related compliance services (assessment and review of deliverables);
• Consulting: writing opinions / providing advisory services aligned to client business models; and
• Supply chain / outsourcing experience in a compliance environment.

Case Management:

• End to end case management incorporating assessment, initiation, review, monitoring and reporting on all cases under allocation against defined SLA / KPIs;
• Point of contact for allocated clients;
• Full reporting and financial recovery for client portfolio; and
• Project management and proven ability to prioritise deliverables in challenging environments.

Team Management

• Management of consultants in a direct (present in local office), virtual (present in other South African offices) and outsource (present in Global offices) environment;
• Review of consultants work; and
• Providing guidance and support to consultants team with respect to process and compliance services.
   

Key Knowledge & Experience

• Analytical / strategic thinker;
• Accuracy / attention to detail;
• Proven project management experience;
• Proven client relationship management; and
• Compliance outsourcing experience.
   

Experience

• 3 years South African immigration experience
• Team management experience
   

Minimum Qualification

• Admitted Attorney (Ideal)
• Tertiary Qualification