Jobs Career Advice Signup

Send this job to a friend


Did you notice an error or suspect this job is scam? Tell us.

  • Posted: Nov 17, 2021
    Deadline: Not specified
  • Since our establishment in 1918, Sanlam has been a prominent part of the South African business landscape. We have always held a long-term view of how business adapts to the demands of the environment in which it operates. Today, in a dynamic world, we see an evolving set of social, economic, political and environmental imperatives that require our skilful ...
    Read more about this company


    Implementation Specialist

    Who are we?

    Sanlam Corporate Cluster comprises of the two existing businesses - Sanlam Employee Benefits (SEB) and Sanlam Health Management (SHM) and the soon to be established Sanlam Corporate Solutions. These businesses enhance our corporate business offering through providing integrated solutions for corporate clients both in South Africa and across the African continent by providing tailored solutions to targeted corporates. SEB CORE specializes in retirement fund administration to institutional retirement funds spread over a number of industries and services from large single employer run stand-alone funds to multi-employer umbrella funds. This business unit is also responsible for ongoing client servicing ranging from board of Trustees, Employers,Intermediaries and Employees. It is also responsible for the IT deliverables and digital strategy for Sanlam Employee Benefits.

    What will you do?

    Under limited supervision provides administrative support to a department or a group of professionals. Performs complex and specialised tasks. Understands the impact of statutory/legal obligations and government legal requirements where required as part of the job function. Implication of the decisions and consequence are taken
    into account when performing administrative tasks. Collects, compiles and analyses complex data and information. Has the ability to exercise independent judgement and reasoning.

    What will make you successful in this role?

    The implementation of the following installations:

    • Freestanding and Umbrella Provident or Pension fund business

    •  Living Annuity funds

    • Pen Provident or Pension funds (migrations)

    • Participating Employers or member groups on existing Freestanding and Umbrella Funds

    The implementation of any maintenance performed on our member administration system. Examples of such changes are:

    • Cost revisions

    • Rule amendments

    • Life Stages

    • Portfolio changes

    • Ad-hoc changes

    • The ability to analyse and access supporting documentation used in the implementation setup processes and to identify any development or improvement areas.

    The understanding of all operational and implementation functions on our member administration system.Examples include:

    • Monthly contribution process

    • General ledger reconciliations

    • Different exit types

    • Switches

    • Life stages

    • Medical underwriting

    The understanding and of all additional tools such as Straight-through processing which is used to perform operational functions. Examples are:

    • Step

    • Jump


    The identification of system malfunctioning, liaising with support departments and successfully resolve the problem


    Providing technical support to any specialist
    The performing of calculations that are required in any of the setup processes. The complexity level ranges from
    simple to medium.
    The performing of any setup as and when needed from time to time
    The testing of new setup related functionality which is developed
    The management of service level agreements of tasks which were allocated and the responsibility to keep all stakeholders informed as required.
    The recording of all tasks received on our monthly reporting tool.
    Validate that the monthly reporting tool has been updated as and when tasks are completed and checked.

    Qualification & Experience

    •  Matric/Grade 12

    •  3 years in-depth experience on the MIPEB administration system OR

    •  3 years of experience in an implementation team which performs similar functions to this team 

    Knowledge and Skills

    • Technical Competencies:

    • Broad financial services industry knowledge

    • In-depth experience in the Employee Benefits department and experience in Retirement Fund Industry

    • Knowledge of legislation applicable to Retirement Fund Industry

    • Excellent understanding of IT systems

    • Proficiency in MS Office (Word, Excel)

    • Behavioral Competencies:

    • Analytically and conceptually strong( fund rules)

    • Strong attention to detail and proactive attitude

    • The ability to identify risk areas in the existing processes

    • Strong ability to organize and prioritize

    • Excellent communication skills both written and verbal

    • Results-focused and displays energy when performing tasks

    • Time management skills

    • Ability to work independently

    • The ability to identify problems and to independently resolve it

    • Ability to work very accurate

    • Innovative and demonstrates initiative

    • Ability to perform well under pressure and meet deadlines

    • Good interpersonal skills

    Personal Attributes

    • Balances stakeholders - Contributing independently

    • Decision quality - Contributing independently

    • Directs work - Contributing independently

    • Plans and aligns - Contributing independently

    Core Competencies

    • Cultivates Innovation - Contributing independently

    • Customer Focus - Contributing independently

    • Drives Results - Contributing independently

    • Collaborates - Contributing independently

    • Being Resilient - Contributing independently

    Our commitment to transformation

    The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets
    will be considered as part of the selection process.

    Method of Application

    Interested and qualified? Go to Sanlam on to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

    View All Vacancies at Sanlam Back To Home

Subscribe to Job Alert


Join our happy subscribers

Send your application through

GmailGmail YahoomailYahoomail