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Since our establishment in 1918, Sanlam has been a prominent part of the South African business landscape. We have always held a long-term view of how business adapts to the demands of the environment in which it operates. Today, in a dynamic world, we see an evolving set of social, economic, political and environmental imperatives that require our skilfu...
Read more about this company
Who are we?
Sanlam Corporate Cluster comprises of the two existing businesses - Sanlam Employee Benefits (SEB) and Sanlam Health Management (SHM) and the soon to be established Sanlam Corporate Solutions. These businesses enhance our corporate business offering through providing integrated solutions for corporate clients both in South Africa and across the African continent by providing tailored solutions to targeted corporates. SEB CORE specializes in retirement fund administration to institutional retirement funds spread over a number of industries and services from large single employer run stand-alone funds to multi-employer umbrella funds. This business unit is also responsible for ongoing client servicing ranging from board of Trustees, Employers,Intermediaries and Employees. It is also responsible for the IT deliverables and digital strategy for Sanlam Employee Benefits.
What will you do?
Under limited supervision provides administrative support to a department or a group of professionals. Performs complex and specialised tasks. Understands the impact of statutory/legal obligations and government legal requirements where required as part of the job function. Implication of the decisions and consequence are taken
into account when performing administrative tasks. Collects, compiles and analyses complex data and information. Has the ability to exercise independent judgement and reasoning.
What will make you successful in this role?
The implementation of the following installations:
Freestanding and Umbrella Provident or Pension fund business
Living Annuity funds
Pen Provident or Pension funds (migrations)
Participating Employers or member groups on existing Freestanding and Umbrella Funds
The implementation of any maintenance performed on our member administration system. Examples of such changes are:
Cost revisions
Rule amendments
Life Stages
Portfolio changes
Ad-hoc changes
The ability to analyse and access supporting documentation used in the implementation setup processes and to identify any development or improvement areas.
The understanding of all operational and implementation functions on our member administration system.Examples include:
Monthly contribution process
General ledger reconciliations
Different exit types
Switches
Life stages
Medical underwriting
The understanding and of all additional tools such as Straight-through processing which is used to perform operational functions. Examples are:
Step
Jump
The identification of system malfunctioning, liaising with support departments and successfully resolve the problem
Providing technical support to any specialist
The performing of calculations that are required in any of the setup processes. The complexity level ranges from
simple to medium.
The performing of any setup as and when needed from time to time
The testing of new setup related functionality which is developed
The management of service level agreements of tasks which were allocated and the responsibility to keep all stakeholders informed as required.
The recording of all tasks received on our monthly reporting tool.
Validate that the monthly reporting tool has been updated as and when tasks are completed and checked.
Qualification & Experience
Matric/Grade 12
3 years in-depth experience on the MIPEB administration system OR
3 years of experience in an implementation team which performs similar functions to this team
Knowledge and Skills
Technical Competencies:
Broad financial services industry knowledge
In-depth experience in the Employee Benefits department and experience in Retirement Fund Industry
Knowledge of legislation applicable to Retirement Fund Industry
Excellent understanding of IT systems
Proficiency in MS Office (Word, Excel)
Behavioral Competencies:
Analytically and conceptually strong( fund rules)
Strong attention to detail and proactive attitude
The ability to identify risk areas in the existing processes
Strong ability to organize and prioritize
Excellent communication skills both written and verbal
Results-focused and displays energy when performing tasks
Time management skills
Ability to work independently
The ability to identify problems and to independently resolve it
Ability to work very accurate
Innovative and demonstrates initiative
Ability to perform well under pressure and meet deadlines
Good interpersonal skills
Personal Attributes
Balances stakeholders - Contributing independently
Decision quality - Contributing independently
Directs work - Contributing independently
Plans and aligns - Contributing independently
Core Competencies
Cultivates Innovation - Contributing independently
Customer Focus - Contributing independently
Drives Results - Contributing independently
Collaborates - Contributing independently
Being Resilient - Contributing independently
Our commitment to transformation
The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets
will be considered as part of the selection process.
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