Instructional Design and Online Learning (IDOL) Team Lead at ADvTECH

The purpose of the job:

• An Instructional Design and Online Learning (IDOL) Team Lead leads the design, development, and implementation of engaging, accessible online courses that align with institutional strategies and meet diverse learner needs. The role involves collaborating with stakeholders, managing instructional design projects, and ensuring the continuous improvement of the LMS environment. By leveraging advanced instructional design principles, cutting-edge technology, and thorough analysis of student needs, the IDOL Lead ensures that all modules, programmes are engaging, accessible, and optimized for maximum effectiveness. The role involves collaborating with IDs, stakeholders, leading project initiatives, and continuously refining learning strategies to support the growth and development of individuals and teams within the organization.

Reporting to:
The successful candidate will report to the Head Digital Learning & Design
 
Main Outputs and Responsibilities for this Position:

Manage the Delivery of Modules

• Manage and support the instructional design and learning technologist teams, overseeing workload and priorities.
• Facilitate collaboration between instructional designers, faculty, SME-developers, and learning technologists.
• Manage, according to the production plan, processes and timelines related to the delivery of online material, including own modules.
• This includes the delivery of frameworks by the faculty/developers.
• Mitigate risks and manage delays.
• Check the material on the LMS.
• Provide weekly progress reports to the Digital Learning & Design Manager.
• Manage and ensure that all the IDs (internal and external, including any third-party members) adhere to the required level of support for the faculty.
• Report on team performance, project progress, and identify capacity needs.

Delivery of Modules

• Design engaging, pedagogically sound digital learning experiences aligned with learning outcomes.
• Develop storyboards, scripts, and activity guides for multimedia and online courses.
• Integrate emerging tools, technologies, and learning theories into course designs.
• Collaborate with SMEs, academics, and technologists to create accessible and interactive courseware.
• Ensure all allocated Learning Management System (LMS) modules are developed as per the IIE framework and requirements and presented on the LMS page accordingly.
• Integrate multimedia tools and technologies to create interactive learning experiences.
• Create and utilize the LMS elements within the course page to deliver a strong online learning path for students.
• Manage allocated modules according to agreed timelines and quality standards.
• Provide constructive feedback to and support independent contractors (ICs) and external partners.
• This involves regular communication to ensure alignment of tasks ahead as well as to address any concerns.
• Implement evidence-based instructional strategies to enhance learning.
• Incorporate mechanisms for continuous feedback and improvement.
• Ensure all content is accessible to students with diverse needs and abilities meets all regulatory or accreditation standards.
• Provide technical support and troubleshooting for students and staff.

Quality Assurance

• Using insights from work done by the IDs, Lecturers, and developers, provide documented ongoing support and training during the design and development of modules for the LMS.
• Ensure design standards and project deadlines are met across multiple projects.
• Drive continuous improvement initiatives and training for the instructional design and learning technologist teams.
• Ensure that new team members are properly trained and inducted and that their first work is carefully supervised.
• Respond directly to all quality issues identified or raised by users and escalate as required.

Improve the effectiveness of the LMS platform

• Support & guide IDs and faculties for effective use of the LMS.
• Improve the capacity of both in sound instructional design principles.
• Implement strategies, after evaluation & collaboration, to develop engaging, effective & appropriate modules, for required modes, programmes & associated disciplines.
• Develop the team’s capacity to work collaboratively with SMEs & HoPs.
• Conduct & encourage IDs to conduct relevant research that informs LMS-related practices, etc.
• Develop strategies to enhance user engagement and interaction within the LMS, such as gamification elements or discussion forums.
• Implement personalized learning pathways to increase motivation and relevance for users.
• Audit existing courses for compliance with accessibility standards and advise on the necessary adjustments.
• Provide training and resources for content developers/SMEs on best practices for creating accessible materials.
• Conduct user research to identify pain points in navigation and course layout, and redesign interfaces for better usability.
• Gather and analyse user feedback to continuously refine the LMS interface and functionality.
• Evaluate the LMS's accessibility, responsiveness, and optimize content to accommodate diverse learner preferences.
• Develop strategies for creating accessibility-friendly learning materials that retain engagement.

User Performance and Improvement Plans

• Analyse feedback and student/user success data with brands and faculties.
• Improve the capacity of all to use data from the LMS.
• Employ data-based strategies such as personalized learning analytics to identify at-risk students and improve their outcomes.
• Develop the lecturer, campus, and brand’s ability to monitor and manage adoption.
• Use data from this to attend to other areas of responsibility.
• Create comprehensive onboarding and training programs for new users to maximize their use of the LMS.
• Establish ongoing support channels, such as help desks or knowledge bases, to assist users with common issues.

Administration and Governance

• Implement and improve systems and processes that can assure that the LMS work is compliant from a regulatory, legal, and governance perspective.
• Administer the monitoring and support systems in such a manner that delivery is effective and efficient, and on time at the standard required.
• Check alignment with the strategies of The IIE at all times.

Qualification

• A minimum of an Honours degree level qualification (or a recognised equivalent thereof) in educational technology, instructional design, or a related field is preferred.
• Master's-level qualification in education, educational technology, instructional design, or a related field is preferred—advantageous
• Certification with a recognized Learning Management System provider (i.e., Brightspace CAT, Moodle, etc.) and/or evidence about professional development in Digital Content Design—Advantageous

Experience:

• Minimum of 5 years as an online course designer and Interactive Learning Activities
• Minimum of 4 years of experience in Education technologies Integration, Best Practices, Project Management, Collaboration with stakeholders, Professional Development, Research and Innovation, and Quality Assurance

Competencies:

• Experience in skill development, with a strong background in implementing best practices for the adoption and use of educational technologies in teaching and learning environment as well as good practice of learning design.
• Ability to create online materials that meet defined design specifications.
• Experience with Learning Management Systems (LMS), particularly BrightspCAT, is an advantage.
• Project management & management of learning designers.
• Developing materials for and providing support to users of an LMS (preferably BrightspCAT) will be advantageous.
• Design and implement skills development initiatives (such as self-help modules, online webinars, and in-person workshops) for academic staff on the use of educational technologies.
• Interpersonal skills
• Communication skills
• Collaboration
• Negotiation
• Leadership
• Motivating others

Other Special Requirements:

• Occasional travel between campuses or the central office may be required.