Instructional Designer - Sandton at Discovery Limited

Key outputs

• All work must be done accurately, comprehensively, and in line with set quality standards and timelines.
• Consult with stakeholders across business areas and gather information to understand their key business and soft skills needs and requirements.
• Design and develop high-quality soft and sales skills training content and curriculums that meet the needs of the target audience.
• Develop engaging and interactive learning activities that promote learning transfer and application.
• Create instructor-led virtual and in-person training programmes and material, which includes blended learning solutions, ensuring that all content is aligned with the organisation’s learning objectives.
• Develop storyboards (only) for digital training material, which could include online courses, videos, podcasts, infographics, and animations.

Note: The Instructional Designer will not be responsible for any development of digital material as this function is fulfilled by the Multimedia design team.

• Review and maintain material, identifying areas for improvement and making necessary updates to ensure effectiveness and relevance.
• Use data and feedback to continuously improve the effectiveness of learning solutions and optimal learning and development.
• Keep up to date with industry trends, best practices, and emerging technologies, ensuring that our learning solutions remain innovative and relevant.

Competencies

• Creative and innovative.
• Very good command of the English language.
• Demonstrate strong instructional writing skills.
• Attention to detail.
• Excellent time management.
• Excellent project management skills with the ability to manage multiple projects simultaneously.
• Communicate effectively with diverse personalities.
• Delivering results and meeting customer expectations.
• Coping with pressure and setbacks.
• Adapting and responding to change.
• Relating and networking.
• Applying expertise and technology.
• Good report writing skills.
• Strong understanding of adult learning principles, instructional design methodologies, and learning technologies.
• A passion for developing high-quality, effective, and engaging learning solutions.
• A passion for soft skills.

Experience

• At least two years Instructional Design experience at an advanced level.
• Education & Training qualification (ETDP), specifically Design and Development.
• Instructional design experience in creating soft skills content.
• Instructional design experience within the financial services or insurance industry.