Intermediate Product Designer at Capitec Bank

• We're looking for an Intermediate to Senior UX / Product Designer to join our Merchant Solutions team in Stellenbosch. This is an opportunity to work on products that support merchants, customers, and internal teams, helping shape experiences that are intuitive, useful, and built for real-world use

What you'll do

• As a UX / Product Designer, you'll be involved throughout the product lifecycle, from discovery to delivery and continuous improvement.

You will:

• Solve complex customer and business problems through thoughtful design
• Conduct research and uncover insights that inform product decisions
• Design end-to-end user journeys and workflows
• Create wireframes, prototypes and high-fidelity designs using Figma
• Collaborate closely with Product Managers, Engineers and key stakeholders
• Facilitate discussions, gather feedback and align teams around solutions
• Use testing, data and feedback to continuously improve experiences
• Contribute to design standards, best practices and design systems
• Help create products that balance user needs, business goals and technical constraints

What we're looking for
Minimum requirements

• Relevant qualification in UX Design, Product Design, Interaction Design, Human-Computer Interaction, Graphic Design or a related field
• At least 3 years' experience in UX Design, Product Design or a similar role
• Strong proficiency in Figma
• Experience designing digital products from discovery through to delivery
• Experience creating user journeys, wireframes, prototypes and interaction designs
• Experience working in cross-functional product teams
• Strong communication, facilitation and stakeholder engagement skills
• A portfolio showcasing design thinking, problem-solving and end-to-end product work

Ideal experience

• Fintech, banking, payments, SaaS, platform or B2B environments
• Designing complex workflows and operational tools
• User research and usability testing
• Design systems and component-based design
• Agile product development environments
• Accessibility and inclusive design practices

What will make you stand out?

We're looking for someone who:

• Thinks like a product designer, not just a visual designer
• Is curious about users and the problems they experience
• Can confidently explain their design decisions
• Collaborates exceptionally well with engineers and product teams
• Is comfortable navigating ambiguity and complexity
• Understands that great design is about solving problems, not decorating screens