Internal Sales Manager at Pollock & Associates

• We are seeking an experienced Internal Sales Manager to lead sales operations, strengthen customer relationships, and drive business growth through operational excellence in the agriculture sector.

Qualifications & Experience

• Minimum 3 years’ experience in sales or internal sales management.
• Exposure to FMCG, manufacturing, or distribution is advantageous.
• Strong ERP and Microsoft Excel skills, with proven cross-functional management experience.
• We are looking for a results-driven leader with strong business acumen, people skills, and the confidence to challenge convention where it creates improvement.

Key Responsibilities

• Manage and optimise internal sales processes to ensure efficiency and service excellence.
• Build and maintain strong customer relationships, including with multi-national clients.
• Collaborate with external sales teams to identify growth opportunities and deliver business objectives.
• Oversee invoicing, returns, stock transfers, pricing accuracy, dispatch teams, and pallet control.
• Ensure compliance with FIFO stock systems and credit limits.
• Approve and track purchase and sales orders while ensuring accurate reporting.
• Stay informed about emerging technologies, products, and industry trends.