IT Support Specialist – Centurion at Milkor

• We are looking for technically skilled candidates with good problem-solving ability for the position of IT Support Specialist. The duties of an IT Support Specialist include being a reference point for all IT-related queries at the user level, responding to user needs in a timely manner, and ensuring the optimal running of all systems, among other technical duties. The IT Support Specialist is expected to display good interpersonal skills as they will interact with colleagues from various departments and executive levels. They are required to listen to the technical needs, understand problems, and implement solutions where applicable.

Qualifications and requirements

• IT-related qualification
• A+, N+, MCSE certification
• Basic knowledge of Windows Server, Active Directory, DHCP, DNS
• Network printer knowledge
• Advanced knowledge of Microsoft Office and day-to-day software
• 3-5 Years’ experience in a similar role with evidence of work in an environment with more than 20 machines

Responsibilities and duties will include:

• Installing and configuring hardware and software components to ensure usability
• Troubleshooting hardware and software issues
• Ensuring electrical safety standards are met
• Repairing or replacing damaged hardware
• Setting up employee profiles on our existing facial recognition software
• Server support and maintenance (both online and offline)
• Upgrading the entire system to enable compatible software on all computers
• Installing and upgrading anti-virus software to ensure security at the user level
• Implementation and maintenance of firewalls
• Performing tests and evaluations of new software and hardware
• Providing support to users and being the first point of contact for error reporting
• Establishing good relationships with all departments and colleagues
• Will report directly to the group IT Manager
• Conducting daily backup operations
• Managing technical documentation
• Setting up and maintaining office printers

Additional information

• Remuneration: Market-related (Depending on qualifications and experience)
• Availability: Immediate (Advantageous)
• Contract period: Permanent
• Non-EE position