Junior Key Accounts Manager at Coffee Importers and Roasters Organisation (CIRO)

The Coffee Importers and Roasters Organisation (CIRO) is a true coffee emporium. As the preferred one-stop solution, CIRO offers expert services in sourcing, roasting, blending, packaging, training, equipment, technical support, national and international distribution and market trend analysis.  As the largest manufacturer of pure coffee in South Africa, it is easy to understand why CIRO is a noteworthy front runner within the coffee service industry and renowned for consistent quality, innovative product formats and extra value offering. 

An exciting opportunity exists for a Junior Key Account Manager at CIRO in Bryanston, Johannesburg. The successful candidate will focus on growing both Regional Groups and Independents in these channels. 

Line Manager: Key Account Manager 

Job Specification:

Key Performance Areas:

• Lead with National Key Accounts Manager and Regional Sales Managers team to identify new business opportunities in the Inland Region
• Achieve growth objectives and agree on priorities required to execute this growth
• Hunting activities and focus aligned to deliver regional category targets/roadmap for the coffee category
• Drive basket growth through every new account
• Confidential customer contracts management – MOU & SLA where relevant
• Pricing management
• Customer relationship management
• Roll out Group business for Spar and select forecourt groups.
• Attend quarterly customer business reviews with existing Group Business
• Attend negotiations involving Confidential Terms & Conditions
• Driving Marketing Initiatives and promotions by group from inception
• Multi-level contact, Meeting with Customer Operations Teams as and when required ensuring effective communication at all times
• Collection of information from trade and customer on competitor activity at all times and sharing the detail with the relevant departments, marketing and regions
• Formulation of strategy to counter and leverage opportunity against the competitors 

Minimum Requirements:

Experience:                                                                   

• At least 5 years Foodservice and Out of Home Channel experience
• 5 years experience in a Sales role (Operations or Key Accounts) 
• Previous experience servicing the Forecourts and/or Restaurant Channel will be highly advantageous
• Coffee experience will be highly beneficial

Qualifications:

• Matric/Grade 12
• Completed degree in the relevant business field  

Additional Requirements:

• Excellent Beverage Solutions Experience and understanding
• Budget Management
• Strong Specialty Coffee Knowledge in the Out of Home market
• Strong all round Solutions knowledge and Customer service touchpoints
• Sales systems and procedures
• Knowledge of principles of Supply Chain (Planning, Procurement, Warehousing, Distribution, Transport, and Technical Centre Operations)

Competencies:

• Seizing business opportunities
• Taking initiative
• Maintaining productivity
• Keeping commitments
• Planning and organizing
• Minimizing risk
• Attention to detail
• Meeting deadlines
• Persisting
• Building relationships
• Documenting facts
• Articulating information