Key Account Manager (Back Office) - Kempton Park at Wurth

Würth South Africa Co. (Pty) Ltd, is actively looking for a talented, vibrant, highly motivated and disciplined Key Account Manager (Back Office) who will represent the company as a brand ambassador offering sales services to our customers.

JOB REQUIREMENTS:

• Matric or Equivalent
• 2-3 years of experience in a similar role
• Strong analytical skills and intellectual curiosity
• Strong negotiation skills
• Ability to juggle multiple projects and priorities in a fastpaced, results-oriented environment
• Proactive, can-do approach to problem-solving
• Ability to influence toward productive outcomes without having formal authority over partners
• Excellent communication and customer management (verbal and written) skills
• Proficient in all MS Office applications (intermediate or expert level for excel)
• No Criminal Record or Charges.
• Clear credit history.
• No Disciplinary records.

ROLE & RESPONSIBILITIES

• Supervisory Authority: make sure things happen, check if agreements in national company are implemented, offer support in case of difficulties
• Support the KAM & LBAM with pricing, coordination of prices, make sure that all the pricing is implemented by all CSC and KAM
• Processing of Tenders
• Ensure that all Global deals is implemented on a national level
• Process benchmarking and networking within the company & KAM
• Handling of customer and supplier contracts (checking, documentation, process of signature, filing system)
• Working out delivery concepts (e.g. logistic solutions, direct delivery concepts)
• Support the KAM & LBAM with integration of digital systems, service and solutions (administration of portals)
• Analyze customers where we can implement price increase
• Responsible for international and national projects and reporting
• Creation of shopping baskets/product list according to customer requirements
• Creation and administration of customer hierarchy (Creation, payment and delivery conditions, VIP-code) Bonus/Commission calculation
• Creation and communication of analysis (Sales, product and price lists, purchased articles, product range analysis and KPI-Reports)
• Releasing of KA orders on SAP
• Pipeline management for KAM & LBAM
• Sales support to KAM & LBAM
• Pricing framework Conditions (Preparation/Support KAM)
• Meeting preparation (customer meetings, conferences etc.)
• Customer Visits / ride longs (min 1 per month)
• Assisting in offer preparation
• Ensure that the National Business Development Manager is informed of progress on a daily, weekly and monthly basis, of your activity