Krones offers lines for the beverage industry and food producers: process technology, filling technology, packaging machines, all the way through to IT solutions.
Every day, millions of glass bottles, cans and PET containers run through a Krones line. As a supplier for complete systems, Krones provides breweries, beverage bottlers and food producers all ove...
Read more about this company
Ensuring the team members have a solid understanding of the Krones Southern Africa Service Admin processes (Quotations, Timesheet Verification, Overtime, Expenses and S&T, Travel Invoices, Subcontractor Invoices, Reconcile Projects, Capturing of times, Final Quotations andInvoices, reclamation management support)
Providing teams with information about recent developments, programs, and policy changes of management. in the business
Delegating tasks to team with set timelines.
Identify training needs and ensuring team members are trained in accordance to their needs and company job requirement.
Total responsibility for tracking, assessing and documenting Service Admin team’s performance, in line with the Krones HR Guidelines.
Collaborating closely between departments (LCS and Service, Finance, HR) on daily business processes regarding finance queries, project service admin and identifying gaps within that process, collaboration and share areas or ideas of improvement. Ensure the knowledge of the team members is reflected in those suggestions.
Over-see day-to-day activities of the Service Admin Team.
Ensure response time on internal and external queries is handled according to expectations and met by the team.
Implementation of new processes and improving procedures within the Service Admin team to streamline the work-flows.
Clarification support with Germany on quotations and invoices if required.
Run monthly 1-2-1 and feedback sessions with individuals.
Organize, manage and run regular meetings with the team.
Active involvement in the hiring of all new staff within their team.
Active involvement when required for employee and team development.
Proactive participation in personal development in consultation with the HOD Service
Support the Service Coordinators in report generation as requested by the Head of Service (eg. weekly financial reports for NM and LCS service business unit)
Your profile
Tertiary qualification, preferably in administration and Formal Management Qualification/Certification
Training in situational leadership or similar
Minimum of 4 years’ experience in a team lead role of 3 or more people
Team and individual training and performance management experience
MS Office knowledge
SAP and CRM knowledge
Customer orientated, and excellent communication skills
Good analytical skills
Degree in Business Admin or related qualification
Minimum of 4 years’ experience within the FMCG industry
Knowledge of the Krones AG portfolio
Knowledge of the “Yes Youth” program and mentoring and development of members in the team
20 Initiatives to Boost Employee EngagementAre you struggling with improving employee engagement at work? This article covers everything from better communication to building a strong workplace culture.
30 Common Interview Mistakes to AvoidThis piece examines 30 of the most common mistakes applicants make at interviews, so you know how to better avoid them.
Gmail
Yahoomail