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  • Posted: Nov 3, 2021
    Deadline: Not specified
  • Since our establishment in 1918, Sanlam has been a prominent part of the South African business landscape. We have always held a long-term view of how business adapts to the demands of the environment in which it operates. Today, in a dynamic world, we see an evolving set of social, economic, political and environmental imperatives that require our skilful ...
    Read more about this company


    Learner: Helpdesk Support Administrator

    Who are we?

    Sanlam Developing Markets [SDM] (a wholly-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry-level and emerging middle market. It aims to understand the unique requirements of clients and offers a wide range of simple and affordable financial solutions that cover needs such as funeral insurance, savings for education, life cover and personal accident plans. In terms of the Sanlam Group Governance Policy, SDM is managed by the SA Retail Mass cluster, which is part of the Sanlam Life and Savings cluster within the Sanlam Group. The cluster focusses on retail porducts, as well as group schemes.

    What will you do?

    SA Retail Mass cluster offers a unique opportunity for young, enthusiastic and energetic persons from the designated groups to gain practical working experience in a corporate environment. The learnership programme is aimed at matriculants and offers:

    • A 12-month contract

    • A monthly stipend

    • On the job training and assessment

    • FETC Long Term Insurance Qualification

    • Continuous coaching and mentoring

    • Acquire knowledge of company products, services and operational processes and systems

    • Complete practical onsite training

    • Fill out logbooks for workplace-based learning

    • Pass and complete the required level in formative and summative assessments

    • Carry out tasks and duties as contracted with your manager

    What will make you successful in this role?

    • Applicants must be South African citizens

    • Not be currently employed

    • Be aged between 18 and 34 years

    • Not have completed a previous learnership

    • Be willing to commit to complete the 12-month programme

    Knowledge and Skills

    • Processing transactions and conduct simple calculations
    • Data collection and analysis
    • Record keeping, filing and maintenance of databases
    • Maintain work standards and quality verification

    Personal Attributes

    • Plans and aligns - Contributing dependently
    • Communicates effectively - Contributing dependently
    • Action orientated - Contributing dependently
    • Optimises work processes - Contributing dependently

    Build a successful career with us

    We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping  our employees to realise their worth. Through its four business clusters – Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

    Core Competencies

    • Being resilient - Contributing dependently
    • Customer focus - Contributing dependently
    • Collaborates - Contributing dependently
    • Cultivates innovation - Contributing dependently
    • Drives results - Contributing dependently

    Turnaround time

    • The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. 

    Our commitment to transformation

    • The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.

    Method of Application

    Interested and qualified? Go to Sanlam on to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

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