Learning & Development Manager at Deloitte

Job Description

• The Learning & Development Manager will be responsible for collaborating with our business stakeholders across the Africa Member firm (AMF) to coordinate and organize learning events and initiatives for new and existing employees.
• The L&D Manager will work closely with our service line or enabling functions, to build a deep understanding of their strategies and enable identification and diagnosis of capability gaps which will affect the business from achieving its goals.
• The role will advise the business on suitable learning solutions which will drive business and individual performance whilst building strong relationships with a complex range of stakeholders - collaborating and challenging to ensure best learning solutions are delivered.

Responsibilities:

• Build strong partnerships with business leaders in service lines/enabling functions to understand their businesses’ learning needs and ensure targeted solution development.
• Proactively diagnose business challenges and opportunities for learning and/or development, tailoring solutions for specific business needs.
• Understand business goals and growth strategy and translate them into learning offerings supported by a needs assessment approach whilst acting as a source of knowledge to the business in the area of expertise.
• Balance unique service line/enabling function needs with firm-wide initiatives and strategy to create optimal learning solutions and plans.
• Act as a strategic business partner, trusted advisor and learning consultant to business stakeholders and operate in alignment with HRBPs for a complex, diverse, multi-business portfolio.
• Analyse performance needs, uncover root causes that contribute to business learning needs, investigate alternative options and propose solutions whilst bringing a local, cultural and/or specialised business perspective to the table.
• Partner with line leaders and employees to drive the development and execution of employee individual development plans and ensure adoption of local and global standards.
• Champion good learning practices, disruptive learning solutions and advancements in social and digital
• learning which can be applied to learning initiatives across the business to promote positive employee experience.
• Monitor and evaluate our learning curriculums in terms of learner experience and business impact, driving a culture of continuous improvement.
• Own the service line/enabling function’s annual L&D plan and end-to-end delivery of blended learning initiatives for career milestone and leadership programs, including in-person events, online learning paths and on-the-job experiences.
• Use data and insights from performance management, talent & succession management and assessment processes to gain insights to the business, capability gaps and learning needs and demonstrates value of learning interventions by linking to the business objectives.
• Drive application of learning policy, promote a culture of compliance with all learning activities and provide regular status updates to L&D management and the business.

Qualifications

• A completed Bachelor’s Degree (NQF level 7) in HR/Industrial/Organizational Psychology or related
• ODETDP qualification (advantageous)
• At least 6-8 years of relevant experience in L&D with ability to design curriculum, perform learning needs analysis and training vendor evaluation.
• Ability to integrate business strategy into the design and development of an annual learning plan.
• Results-driven with strong leadership qualities.
• Good knowledge of Skills Development and BBBEE legislation, practices and processes.
• Proficiency and hands-on experience with the Learning Management System [SABA SBX].
• Excellent personal organisation and the ability to cope with extremely fast-paced environment and high volumes of work whilst maintaining quality and productivity.
• Ability to communicate complex information, verbally and in writing, concisely and in a manner, which drives people to act.