Lease Administrator at Excellerate JHI

About the role

• We are looking for a proactive Lease Administrator to join our team where you will be instrumental in managing the lease agreement administration processes, including new deals, renewals and tenant administration. If you have a meticulous approach to property management and a dedication to maintaining operational excellence, we encourage you to apply.

What you will bring

Inherent requirements for the position (non-negotiable)

• Minimum Grade 12
• At least 3 years relevant experience, including direct client interfacing and comprehensive administrative support.
• Knowledge of the commercial leasing process and documentation

Additional demonstrable requirements:

• Proficiency in MS Office – Excel, Word, Outlook.
• Proficiency in property management systems, example SAP, MDA, specifically contract creation.
• Proficiency in financial aspects such as the financial implications of lease terms (e.g., security deposits, rent increases, service charges).
• Strong telephone etiquette
• Excellent administrative and organizational abilities.
• Effective verbal and written communication skills for interacting with landlords, tenants, legal professionals, and other stakeholders involved in lease administration.
• Ability to maintain accurate lease records, documentation of communications, and adherence to document retention policies as per legal requirements.
• Working knowledge of the Financial Intelligence Centre Act (FIC Act)

What you will be doing

In this role you will play a pivotal role in managing lease administration processes. If you thrive in a detail-oriented environment, excel at communication and organization, and have a keen interest in real estate administration, this opportunity is perfect for you. The main responsibilities will include:

• Managing New Lease Deals: You'll oversee the creation and processing of new lease agreements, ensuring accuracy and compliance with legal standards.
• Handling Lease Renewals: Initiate and manage the renewal process in advance of lease expirations, ensuring timely completion of all required paperwork.
• Tenant Administration: Draft cover letters for lease agreements and maintain organized tenant files, ensuring all documents are properly filed and easily accessible.
• Ensuring Data Integrity: Track and follow up on all essential documents and securities related to leases, ensuring completeness and compliance.
• Tenant and Public Interaction: Serve as a point of contact for tenant inquiries and complaints, ensuring timely resolution or escalation as needed.
• Internal Collaboration: Work closely with internal teams to address tenant queries efficiently and support seamless lease administration processes.