Legal Debt Collector (Tax) - (Fixed Term Contract) at The South African Revenue Service (SARS)

Job Purpose

• To enforce the collection of debt from Voluntary Disclosure Agreements, to ensure taxpayer compliance to various tax types.

Education and Experience

Minimum Qualification & Experience Required

• National Diploma / Advanced Certificate (NQF 6) in Law, Accounting or Taxation (NQF 6) AND 2 - 3 years’ experience in a Debt Collection Environment of which 1 - 2 years at a knowledge worker level

Alternatively

• Senior Certificate (NQF 4) AND 5 years Debt Management experience in a Debt Collection Environment, of which 1 - 2 years at a knowledge worker level

Minimum Functional Requirements                                                                                                                                                                        

• Legal aspects of collections (Sequestrations, Liquidations, applications for payment arrangements etc), In-depth Analysis of Financial Statements (including ratio analysis and interpretation), Assessments, Accounting, Risk Management, Customs & Excise legislation, Companies Act, Execution of all necessary collection actions

Job Outputs:

Process

• Accumulate information and provide reports with recommendations applicable to area of specialisation.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
• Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
• Execute process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation.
• Use practical and applied knowledge and judgement to arrive at decisions.
• Conduct - profiles of the taxpayer including related /connected parties/linked entities and determine any risks to SARS.
• Determine the collectability of debt, evaluate whether there is risk of dissipation of assets, determine whether taxpayer intends to dispute and recommend whether preservation order and/or caveats should be considered.
• Complete a referral for suspicious activity RSN/STO and follow up with relevant stakeholders where applicable.
• Execute all necessary legal collection actions within the framework of TAA and Companies Act for all tax types as selected.
• Profile, analyse, prepare and present a submission for Suspension of Obligation to Pay/Write-Off to relevant Debt Committee and capture the outcome.
• Analyse, negotiate, prepare and present the requests for a deferral of payment/compromise settlement from the taxpayer to the relevant Debt Committee and notify the taxpayer of the outcome.
• Monitor payments against the deferral/ compromise agreement and secure updates to the journals and closure of case file upon payment in full.
• Monitor legislation compliance throughout the Business Rescue processes and ensure payments received where required.
• Participate in debt collection from projects as selected.
• Identify any taxpayer assets that may be in foreign countries and refer debt collection process for International Recovery

Governance

• Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations. 

Behavioural competencies

• Accountability
• Analytical Thinking
• Attention to Detail
• Expertise in context
• Commitment to Continuous Learning
• Conceptual Ability
• Fair and Transparency
• Trust
• Honesty and Integrity
• Organisational Awareness
• Respect

Technical competencies

• Business Knowledge
• Data Collection and Analysis
• Debt Management
• Efficiency Improvement
• Execute, Implement and Follow Through
• Functional Policies and Procedures
• Legal Compliance
• Negotiation Skills
• Reporting
• Risk and Compliance
• Risk Awareness
• Risk Knowledge
• Standard operating procedure compliance
• Tax Knowledge
• Verbal Communication

Deadline:10th April,2026