Loan IQ Support at Nedbank

Job Purpose

Implement, support and enhance the technology stack used for the implementation and ongoing maintenance of structured lending product originated by Nedbank Corporate & Investment Banking, specifically the Loan IQ system.

Job Responsibilities

• Support the technology stack used for the implementation and ongoing maintenance of structured lending product originated by Nedbank Corporate & Investment Banking, specifically the Loan IQ system

• Build user knowledge of the technology stack (specifically Loan IQ) through user training and training manuals offered to stakeholders:

• Provide training during the operationalisation of systems, process or other changes.

• Support the delivery of Lending Middle Office business unit strategic goals from a technology perspective by owning technology related deliverables and partnering with relevant stakeholder in decision making and execution with clear accountability and mandate.

• Stay abreast of developments in field of expertise, ensuring personal and professional growth.

• Identify technology opportunities and efficiencies to improve overall business value.

• Use existing resources (software, time, people) in innovative ways by reviewing and enhancing business work methods to improve efficiencies.

• Ensure that the technology stack is used optimally through the use of relevant licenses and implementation of enhancements and upgrades.

• Identify processes to be optimised and / or automated

• Provide input into the “to be” process design, including advising what is operationally feasible

• Prioritise, plan and communicate demand (solutions, enhancements, etc.) as an ongoing process to ensure delivery of the same.

• Ensure development quality by working with technical & other stakeholders to ensure well defined initiative scope and well written user stories.

• Build trusting relationships with stakeholders by collaborating with and supporting these stakeholders

• Serve as point of contact for system related queries and requests.

• Maintain system governance satisfactory to internal and external risk stakeholders and meet their monitoring and reporting needs.

• Identify risks that system, process and other changes pose to business as usual.

• Ensure effective resource management by cooperating; influencing and inspiring others to deliver within agreed timelines.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

Degree in Accounting, Engineering or Data Science

Type of Exposure

• Maintained productive working relationships

• Managed work deliverables

• Managed work processes

• Developing multiple creative solutions

• Facilitating working with a group to identify alternative solutions to a problem

• Networking and building business relationships

• Relationship and interpersonal skills in working with IT professionals across the entire technology life cycle.

• Working on large; complex; multi-disciplinary projects

Minimum Experience Level

At least 2 years’  experience in rendering systems support for structured lending products within the Investment Banking environment (e.g. Loan IQ or ACBS support)

Technical / Professional Knowledge

• Awareness of the Software Development Life Cycle (SDLC)

• Business Acumen

• CIB structured lending specific business knowledge

• CIB structured lending products and business processes

• Business analysis

• User stories

• Multiple IT products

• Product design

• IT practices and industry knowledge

• Business writing

• Data analysis

• Governance, Risk and Controls

• Industry trends

• Microsoft Office

• Relevant software and systems knowledge

• Decision-making process

• Cluster Specific Operational Knowledge

• Project management principles and methodologies

Behavioural Competencies

• Driving innovation

• Customer focus

• Operational decision making

• Building customer relationships

• Driving for results

• Facilitating Change

• Gaining Commitment

• Planning and Organizing

• Quality Orientation

• Technical/Professional Knowledge and Skills