Job Openings at Nedbank

Job Purpose

To consult on and advise the business area regarding relevant domestic and international legislation; compliance and governance to ensure abidance to relevant codes; regulations and rules thereby minimising risk to and protecting the reputation of Nedbank.

Job Responsibilities

• Advise business on best practice for compliance by ensuring the business is educated on the compliance culture and by creating awareness around compliance implication of daily duties.

• Ensure compliance standards are met and risks are mitigated. Identify, define and agree on the regulatory universe applicable for each relevant Business Unit, mitigating risks.

• Conduct compliance risk and control assessments (CRA's).

• Test whether the business control is effective and adequate and ensure that business policies contain the right content addressing legislative requirements.

• Engage with stakeholders on findings of compliance risk and control assessments.

• Ensure that compliance risk is adequately addressed.

• Mitigate risk and applicability to business.

• Advise business of changes and identify potential impact of these changes on the business.

• Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.

• Stay abreast of developments in field of expertise, ensuring personal and professional growth.

• Understand and embrace the Nedbank vision and values, leading by example.

• Influence the enhancement of business processes and methodologies.

• Enable management to make informed decisions and prevent compliance breeches.

• Prevent compliance breaches and reputational risk from occurring, which could result in financial penalties.

• Address compliance risk.

• Ensure that stakeholder relationships are effectively managed.

• Promote and facilitate cross Cluster engagement, manage and improve business efficiencies.

• Ensure awareness of business compliance status.

• Ensure upskilling and effective handover to relevant responsible person.

• Obtain buy-in for developing new and/or enhanced processes that will improve the functioning of stakeholders' businesses.

• Manage performance through training, development and addressing poor performance via HR channels.

• Educate self regarding business, through engagement, meetings, procedures and policy awareness.

• Support the central function by assisting in developing of policies, procedures, frameworks and tools with specific focus on relevant risk legislation, for the benefit of the larger organisation.

• Define governance frameworks and ensure good governance practice.

• Assess committees adherence to the governance requirements.

• Ensure business committees operate according to required business governance standards through regular engagement.

People Specification

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

Bachelor of Commerce: Risk Management , LLB

Essential Certifications

• FSCA - Approved Compliance Officer

• CISA preferred.

Type of Exposure

• Conducting root cause analysis

• Analysing and interpreting quantitative and qualitative data

• Developing ways to minimize risks

• Drafting reports

• Influencing stakeholders to obtain buy-in for concepts and ideas

• Sharing information in different ways to increase clients understanding

• Analysing and Comparing two or more sets of information

• Interpretation of legislation

• Analysing/impact

• Managing multiple projects

Minimum Experience Level

5-8 years in a senior compliance / governance role within the financial services. Advantageous will be the Insurance environment.

Technical / Professional Knowledge

• Banking procedures

• Business Acumen

• Industry trends

• Principles of project management

• Relevant regulatory knowledge

• Relevant software and systems knowledge

• Risk management process and frameworks

• Business writing skills

• Cluster Specific Operational Knowledge

• Banking knowledge

Behavioural Competencies

• Adaptability

• Communication

• Building partnerships

• Managing Work

• Quality Orientation

• Technical/Professional Knowledge and Skills

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Job Purpose

To market, sell, and cross-sell Nedbank products, In-Branch, to meet the needs of Retail Business Banking (RBB) clients; to retain and grow client base; to achieve and meet business objectives through identifying and fulfilling client financial needs and to provide consistent excellent client service.

Job Responsibilities

• Deliver and achieve all in-branch daily, weekly and monthly sales opportunities by following business unit sales strategy.

• Finalise client transactions by ensuring client signature for final product accepted.

• Improve performance based on management guidance and feedback.

• Obtain referrals from existing clients and in branch staff through collaboration.

• Market financial products to new and existing clients and stakeholders through the identification of client needs and by matching product to the need.

• Assist and collaborate with segment colleagues (i.e. Relationship- and Business Banking) with activations to ensure new business opportunities are fulfilled.

• Build relationships with clients and stakeholders through regular contact and by being available and getting to know them (i.e. I know you strategy).

• Resolve client queries by following business procedure and keeping client informed.

• Educate clients on the product offering by presenting them with the relevant information.

• Maintain client relationships through world class service standards by listening and attending to client needs, keeping them in the loop and making things happen for them.

• Develop effective partnerships with clients by listening to client needs, asking questions and demonstrating an understanding of the client's business & industry.

• Address client needs by identifying effective financial solutions, using product knowledge, providing the client with proactive solutions.

• Act as client's banking partner by taking responsibility for providing regular feedback.

• Ensure retention of clients full banking relationship through client service and client contact.

• Plan and implement effective prospecting activities by identifying and responding to business opportunities.

• Meet requirements of product applications by providing all required documentation.

• Ensure all client details are correct by capturing details correctly at application stage.

• Schedule work according to action plan from manager in order to meet business objectives.

• Complete verification procedure for all applications by following business unit requirements.

• Enable managerial sales consolidation by reporting daily sales statistics.

• Improve the quality of work by using the managerial recommendations.

• Ensure effective administration and controls in branch portfolio by checking securities and complying with FICA & FAIS requirements.

• Reduce fraudulent transactions by reporting suspicious transactions to the relevant department.

• Ensure technical, company standards and practices are met by vetting the accuracy and quality of applications and security documentation within sales  portfolio.

• Deliver agreed results through input to client financial analysis, making recommendations to credit, monitoring that security documentation are completed and returned to admin team and by confirming Bank queries and Bank Codes.

• Support the achievement of the  business strategy, objectives and values.

• Stay abreast of developments in field of expertise.

• Ensure personal growth and enable effectiveness in performance of roles and responsibilities.

• Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).

• Participate and support corporate responsibility initiatives for the achievement of business strategy.

• Seek opportunities to improve business processes, models and systems though agile thinking.  

Minimum Experience Level

3 year Retail Banking experience of which 1-2 years experience at Sales Consultant level. Exposure to Small Business Services clients.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

Sales or Marketing Certificate or Bcomm Marketing or Commerce

Type of Exposure

• Working with a group to identify alternative solutions to a problem

• Managing conflict situations

• Communicating internally

• Sharing information in different ways to increase stakeholders understanding

• Building and maintaining effective cross-functional relationships with internal and external stakeholders

• Managing customer expectations

• Interacting with diverse people

• Interacting with external clients

• Working in a fast-paced and changing environment

• Working in a team

Technical / Professional Knowledge

• Administrative procedures and systems

• Banking procedures

• Business principles

• Business terms and definitions

• Governance, Risk and Controls

• Microsoft Office

• Relevant regulatory knowledge

• Relevant software and systems knowledge

• Business writing skills

• Cluster Specific Operational Knowledge

Behavioural Competencies

• Leveraging a Winning Sales Strategy

• Advancing Sales Discussions

• Building Trusting Relationships

• Targeting Sales Opportunities

• Qualifying Sales

• Building Networks

• Driving for results

• Sustaining Customer Satisfaction

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Job Purpose

Implement, support and enhance the technology stack used for the implementation and ongoing maintenance of structured lending product originated by Nedbank Corporate & Investment Banking, specifically the Loan IQ system.

Job Responsibilities

• Support the technology stack used for the implementation and ongoing maintenance of structured lending product originated by Nedbank Corporate & Investment Banking, specifically the Loan IQ system

• Build user knowledge of the technology stack (specifically Loan IQ) through user training and training manuals offered to stakeholders:

• Provide training during the operationalisation of systems, process or other changes.

• Support the delivery of Lending Middle Office business unit strategic goals from a technology perspective by owning technology related deliverables and partnering with relevant stakeholder in decision making and execution with clear accountability and mandate.

• Stay abreast of developments in field of expertise, ensuring personal and professional growth.

• Identify technology opportunities and efficiencies to improve overall business value.

• Use existing resources (software, time, people) in innovative ways by reviewing and enhancing business work methods to improve efficiencies.

• Ensure that the technology stack is used optimally through the use of relevant licenses and implementation of enhancements and upgrades.

• Identify processes to be optimised and / or automated

• Provide input into the “to be” process design, including advising what is operationally feasible

• Prioritise, plan and communicate demand (solutions, enhancements, etc.) as an ongoing process to ensure delivery of the same.

• Ensure development quality by working with technical & other stakeholders to ensure well defined initiative scope and well written user stories.

• Build trusting relationships with stakeholders by collaborating with and supporting these stakeholders

• Serve as point of contact for system related queries and requests.

• Maintain system governance satisfactory to internal and external risk stakeholders and meet their monitoring and reporting needs.

• Identify risks that system, process and other changes pose to business as usual.

• Ensure effective resource management by cooperating; influencing and inspiring others to deliver within agreed timelines.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

Degree in Accounting, Engineering or Data Science

Type of Exposure

• Maintained productive working relationships

• Managed work deliverables

• Managed work processes

• Developing multiple creative solutions

• Facilitating working with a group to identify alternative solutions to a problem

• Networking and building business relationships

• Relationship and interpersonal skills in working with IT professionals across the entire technology life cycle.

• Working on large; complex; multi-disciplinary projects

Minimum Experience Level

At least 2 years’  experience in rendering systems support for structured lending products within the Investment Banking environment (e.g. Loan IQ or ACBS support)

Technical / Professional Knowledge

• Awareness of the Software Development Life Cycle (SDLC)

• Business Acumen

• CIB structured lending specific business knowledge

• CIB structured lending products and business processes

• Business analysis

• User stories

• Multiple IT products

• Product design

• IT practices and industry knowledge

• Business writing

• Data analysis

• Governance, Risk and Controls

• Industry trends

• Microsoft Office

• Relevant software and systems knowledge

• Decision-making process

• Cluster Specific Operational Knowledge

• Project management principles and methodologies

Behavioural Competencies

• Driving innovation

• Customer focus

• Operational decision making

• Building customer relationships

• Driving for results

• Facilitating Change

• Gaining Commitment

• Planning and Organizing

• Quality Orientation

• Technical/Professional Knowledge and Skills

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Job Purpose

We are looking for an energetic, client-centric Business Development Manager to join the Sales team in Johannesburg. The core purpose of this role is to sell and service Nedgroup Investments' products to internal and external intermediaries in order to meet Nedgroup Investments business strategy targets. In order to achieve this, the successful candidate would need establish and maintain professional, enabling relationships with Nedbank Financial Planners (NFPs)  as well as with Independent Financial Advisors (IFAs).

Job Responsibilities

• Achieve agreed-to activities through structured calling patterns based on client segmentation.

• Position Nedgroup Investments' products by utilizing sales aids in line with Nedgroup Investments' practices.

• Document client interactions according to the agreed format to complete activity reports Demonstrate proficient investment knowledge in product specifications and processes.

• Provide feedback and escalate complaints in line with policies to mitigate risk.

• Resolve work challenges by communicating identified challenges to specific departments for action according to policies and procedures.

• Build relationships with intermediaries by engaging with then in structured meetings to deliver on sales targets.

• Educate and inform intermediaries by disseminating product and process information in line with Nedgroup Investments' focus areas to grow market share.

• Build sound client relationships with staff and instil trust amongst clients that Nedbank is best placed to manage the complexity of their business, personal and household requirements.

• Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.

• Create a client service culture through various required interventions.

• Support and encourage staff to participate and support corporate responsibility initiative.

• Achieve operational excellence by supporting the implementation of business optimisation improvement through team engagement.

• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.

• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.

• Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.

Minimum Experience Level

Minimum 3-5 years experience as a Business Development Manager in the Asset Management environment

FAIS Affected

FAIS Affected - Yes

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

Degree in Business / Finance / Sales etc.

Full FAIS Qualification

Postgraduate diploma in Financial Planning

Behavioural Competencies

• Adaptability

• Aligning and Executing Sales Strategy

• Coaching the Sales Team

• Delegation and Empowerment

• Driving Innovation

• Guiding Sales Transformation

• Making Sales Operations Decisions

• Targeting Sales Opportunities

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Job Purpose

To manage a portfolio of transactions and structured entities from implementation through to termination and to ensure that the defined requirements reflected in the relevant approvals, transaction documentation, applicable legislation and legal agreements are implemented and adhered to. To provide middle office support to the Head: IB Advisory and the related Advisory team.

Job Responsibilities

Manage Financial & Business Results

• Managing and running the structured CSI and ESD entities set-up by the Investment Banking Advisory team, ensuring adherence to timely reporting, preparation of financial statements and tax returns, relevant legislation (e.g. B-BBEE Act, Companies Act, Tax Act, IFRS), etc.

• Managing and running the financial transactions housed within the structured entities, including managing the financial aspects of transactions through understanding and adherence to Legal agreements and all applicable regulatory aspects (Companies Act, Tax Act, IFRS, FICA, Bank’s Act, etc) and preparing the financial activities required on the transaction (e.g. Diary reminders, payments, drawdowns, invoices, reconciliations, resolutions, etc).

• Preparation of various financial reports required to analyse and track data.

• Interface with CIB Finance and Advisory Manco on monthly management and financial reports and resolve queries raised. Feedback results to Advisory Manco.

• Adhere to internal controls and procedures to alleviate risk and prevent losses by following internal procedures and agreed processes to effect financial management (prepare cash flows, obtain signatures, sending instructions to various departments, etc).

Manage Stakeholder Relationships

• Develop trusting relationship with the Head: Investment Banking Advisory and related Advisory team members, through consistent and timeous communication and support.

• Build trusting relationships with other stakeholders through consistent and timeous communication and adherence to their requirements (systems and procedures) and evidencing an understanding thereof.

• Respond to queries from stakeholders by understanding their requirements and providing information timeously.

• Provide quality service delivery by understanding and being proactive and evidencing a good understanding of the transactions and structures.

Manage Internal Processes

• Provide input during legal drafting processes, implement and manage structured entities and transactions in accordance with legal and regulatory requirements and ensure full understanding of structures/transactions.

• Prepare models and reminders for required activities, using available systems.

• Manage documentation by obtaining supporting and legal documents in formats required.

• Manage and maintain structured entities/transactions by complying with internal procedures and agreed processes, apply knowledge of

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

• Professional Qualifications/Honour’s Degree

Preferred Qualification

CA(SA)

Type of Exposure

• Built a high performance culture

• Built and maintained stakeholder relationships

• Designed Workforce Planning Solutions

• Developed and Implemented Communications Strategy

• Established regulatory monitoring)

• Improved Processes and Culture

• Manage internal process

• Managed Transformation & Innovation

• Managed Governance

• Managed Process Results

• Managed Relationships

• Managed Self and Team

• Managed budget

Minimum Experience Level

Minimum of 4-5 years relevant financial experience in the management of transactions (middle office).

Technical / Professnal Knowledge

• MS Office

• Business writing

• Relevant regulatory knowledge

• Relevant legal knowledge

• Relevant Accounting standards

• Business terms and definitions

• Decision-making process

• Governance, Risk and Controls

• Stakeholder management

Behavioural Competencies

• Contributing to team success

• Sound communication

• Building Strategic Working Relationships

• Managing work (incl Time Management)

• Applied Learning

• Technical/Professional Knowledge

• Customer Focus

• Decision Making

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Job Purpose

To implement and maintain the Nedbank private and hybrid cloud environments in line with Nedbank's Cloud Strategy  in order to optimise IT expenditure and deliver efficiencies through automation.

Job Responsibilities

• Own the platform end-to-end including:

• Platform governance, platform lifecycle, strategic direction, deployment of new services and, platform availability and stability

• Work with the Cloud Solutions Architects to ensure that designs and blueprints incorporate best practises

• Approve all designs and blueprints specific to the platform domain

• Identify, prioritise, and implement platform improvement opportunities

• Responsible for the overall service definition and delivery

• Work across platform domains to coordinate and ensure that the platform is correctly integrated, implemented and monitored

• Engage and collaborate with Infrastructure Designers and Platform Owners to review and approve cloud template and patterns

• Conduct logical deployments of cloud configuration/s

• Automate cloud services

• Collaborate with Public Cloud Providers specifically around the integration and consumption of services

• Maintain and enhance cloud service offerings including portal and catalogue items

• Ensure all service offerings integrate into ITSM processes (includes infrastructure recoveries, management and delivery according to SLA)

• Responsible for capacity planning to ensure capacity exists at the right time with the right infrastructure

• Ensure that enterprise standards and IT governance standards are applied to the cloud infrastructure

• Report on the performance of the cloud infrastructure and recommend actions where required

• Act as a third level support to the cloud infrastructure operations team

• Advise and consult to project workgroups on all cloud related matters

• Ensure and maintain the stability and reliabitly of the cloud services

• Rightsize the infrastructure as and when required

• Execute deliverables in line with cloud stategy within agreed timeframes

• Keep certifications valid and up to date

• Keep up to date with current industry trends

• Support the achievement of the  business strategy, objectives and values

• Stay abreast of developments in field of expertise 

• Participate and support corporate responsibility initiatives for the achievement of business strategy

• Seek opportunities to improve business processes, models and systems though agile thinking.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

Relevant IT related Degree or Diploma 

Microsoft Azure/AWS Associate

Preferred Certifications

Public Cloud Certifcation and Virtualisation certification (VMware preferable) 

Type of Exposure

• Achieved Management and Process Results

• Multiple operating systems. Application programmes; Operating systems; IT infrastructure and system analysis

• Project management

• Management and integration of tooling relegated to DevOps practices in a Cloud environment

• Working with diverse teams and people

• General IT operational experience

• Working with Microsoft applications to communicate information

Minimum Experience Level

• 5 Years’ Experience across multiple IT disciplines

• 5 Years’ Experience in Storage environments

• Azure Certification

Technical / Professional Knowledge

• Networking Knowledge

• Storage area network infrastructure

• Database Management

• Computer Security

• Disaster Recovery & Business continuity standards

• Information Technology concepts

• Systems application Design

Behavioural Competencies

• Technical/Professional Knowledge and Skills

• Managing Work

• Influencing

• Innovation

• Continuous Improvement

• Initiating Action

• Collaborating

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Job Purpose

To monitor and provide oversight on the adherence to compliance practices in client facing clusters to ensure compliance risks are managed and reported across Nedbank.

Job Responsibilities

• Contribute to a culture of transformation goals by participating in Nedbank culture building initiatives, including CSI.

• Provide input, review and ensure accurate reporting and articulation of compliance.

• Provide guidance in the completion of subsidiary compliance risk monitoring programs.

• Provide advice and/or input to internal stakeholders on possible contraventions of compliance risks through early detection.

• Maintain relationships with internal stakeholders by establishing partnerships in managing compliance risks.

• Engage with stakeholders formally through determining scope of work, understanding and identifying client needs.

• Execute the annual compliance risk-based program. Monitoring business in accordance with the compliance methodology. Ensuring adherence and quality in terms of all assurance conducted.

• Monitor compliance risks and determine the state of compliance in client facing Clusters. Drafting of assurance reports including departmental reporting to various committees.

• Ensure compliance requirements are adhered to and adequate compliance risk management practices implemented.

Minimum Experience Level

• 1-3 years experience in risk management.

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Post Graduate Diploma: Risk Management , Advanced Diplomas/National 1st Degrees

Essential Certifications

Preferred Certifications

• Compliance Institute of South Africa (CISA) - preferred, not essential

Type of Exposure

• Analysing situations or data that require an in depth evaluation of multiple factors

• Drafting reports

• Influencing stakeholders to obtain buy-in for concepts and ideas

• Comparing two or more sets of information Working with a group to identify alternative solutions to a problem

• Consolidating data from various sources and identify/interpret trends

• Identifying and interpreting regulatory risk trends

• Managing stakeholder expectations

• Monitoring adherence and compliance

• Working across all risk categories

• Presenting to senior leaders

Technical / Professional Knowledge

• Change management

• Cluster specific operations

• Compliance reporting

• Governance, Risk and Controls

• Relevant regulatory knowledge

• Relevant software and systems knowledge

• Reputational risk management

• Risk management process and frameworks

• Stakeholder management

• Codes of Good Governance

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Job Purpose

To lead, direct and actively manage a Fiduciary business. Attend to challenges and ensuring the business creates value for its clients and shareholders   

Job Responsibilities

• Direct and support a management team in overseeing a fiduciary business unit through financial, operational, HR, regulatory and risk practices.

• Analyse, model and scenario plan the business to seek efficiencies and revenue generation.

• Partake in divisional committee meetings and feedback on progress within the business on financials and business plans identifying key issues for resolutions.

• Make decisions on transactions and the adequacy of financial viability of the various businesses.

• Review and analyse the key drivers of client, financial and human capital.

• Developing strategic plans for reorganising the business.

• Interact with multiple internal and external stakeholders, negotiating service level agreements for the business.

• Optimise reporting and utilise data to support an improvement strategy to build a sustainable business.

• Support the segmentation plan for clients with an entrepreneurial mindset and ability to rapidly problem solve.

• Improving client tracking tools and developing KPI's and metrics to identify and quantify quality and operational performance improvement opportunities.

• Identifying and resolving root causes of client issues while understanding the importance of urgency and accuracy of redesigning processes and developing solutions to achieve client goals.

People Specification

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

• Professional Qualifications/Honour’s Degree

Preferred Qualification

A relevant business degree preferably linked to a registered certification e.g. CA(SA) / BCom / LLB / MBA, etc.

Essential Certifications

• Fiduciary Institute of South Africa (FISA)

Type of Exposure

• Developing a functional/divisional strategy

• Developing a divisional strategy plan

• Managing complex boardroom dynamics and exhibiting a strong boardroom presence

• Managing multiple functions

• Formulating and implementing communication strategies to cascade functional strategies

• Conducting benchmarking exercises to investigate improvement opportunities

• Executing major organisational change

• Networking and building relationships

• Making financial decisions

• Managing business risks

Minimum Experience Level

A strong history of at least 10 years of Senior Management experience focussed on problem solving and risk based financial focus. Fiduciary (Trust, Wills and Estates) knowledge is NON-NEGOTIABLE.

• 4 - 5 years' experience in managing business transformation and leading projects.

• Exceptional analytical skills and self-reliance to translate complex data into meaningful insights.

• Understanding of operational due diligence, restructurion and performance improvement.

• Demonstrated aptitude for quantitative and qualitative analysis with a deep understanding of financial statements and operational performance metrics.

• Ability to motivate, mentor and manage a management team with a view to grow skills and business acumen.

Technical / Professional Knowledge

• Business administration and management

• Change management

• Client service management

• Communication Strategies

• Financial Accounting Principles

• Governance, Risk and Controls

• Principles of project management

• Relevant regulatory knowledge

• Stakeholder management

• Strategic planning

Behavioural Competencies

• Customer Focus

• Establishing Strategic Direction

• Operational Decision Making

• Inspiring Excellence

• Driving Execution

• Sharing Responsibility