Cape Town is South Africa’s oldest city, its second-most populous and an important contributor to national employment. It is the legislative capital of South Africa, the administrative and economic centre of the Western Cape, and Africa’s third-biggest economic hub.The City of Cape Town aims to ensure fast, effective service and communication with our pu...
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Manager - Business Improvement and Organisation Design
A minimum of a Bachelor’s degree, with a focus on Industrial Engineering, preferably a Master’s degree in Industrial Engineering
Extensive experience in business improvement with an understanding of formal organisational design and systems thinking
Proven Management experience
Key Performance Areas
Lead, develop and implement corporate business/quality improvement programmes to transform the operational capabilities and efficiencies across the City
Drive and manage the development of organisational design and ensure alignment to City’s strategy and its objectives
Champion quality improvement via the creation of a 'Centre of
Excellence' for service quality improvement and business re-engineering using leading edge methodologies
Lead and manage developments in regard to business improvement approaches and methodologies and tailor business improvement approaches to meet the organisations needs
Manage and lead Business Improvement Impact Assessments to ensure that the expected return on investment is being achieved
Lead and manage the development of workforce transition frameworks and methodologies that are aligned with the people management framework and to the City’s strategies and goals
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