Manager, Business Support, Solutions - Kempton Park at DSV

Main purpose of the role

This role is to effectively manage all operational finance and administrative processes for DSV Solutions. To support the Regional and General Managers with all financial & administrative requirements. This role will manage a team of 6 supervisors and report to the Commercial Director.

Duties and Responsibilities

Manage a Team of 6 Supervisors

Financial Reporting/Analysis  

• Tracking and investigating P&L errors where necessary
• Ensure supervisor closes out on all month-end queries from SSC timeously
• Reduce number of P&L queries within 6 months of taking on role (by training etc)
• Review/Analysis all Shared Services reports Eg. SKF Data
• Assist SSC with all Audits
• Set up and drive monthly finance reviews with the Branch Managers and General Managers
• Assist with adhoc projects and ensure we are accounting for this correctly
• Review depreciation monthly and ensure all assets are depreciated in line with contracts

Webcost

• Drive Webcost timelines
• Maintain Webcost coding guide
• Assist the team with any queries
• First time right Webcost coding
• Monthly meeting with SSC to resolve queries
• Review WebQuery report weekly and action

DSO

• Tracking of DSO per account
• Ensuring SSC has comments on overdue accounts
• Assist supervisor with recouping outstanding monies where necessary
• Monthly regional report to GM’s reporting progress and issues
• Improve DSO’s within 6 months of taking on role

Invoicing

• Ensure invoicing schedules are in place per account
• Ensure first time right invoicing
• Assist SSC with any SAP vs ICS balancing queries

KPI’s

• Roll out KPI report per cost center in line with Operations Directors requirements
• Operational controls and compliance as per business requirement

People Management

• Build a stable team
• Ensure job profiles and performance planning docs are in place for all roles
• Skills gap analysis to be completed on all and training plans in place
• Action and communicate all known transgressions to the Commercial Manager
• Conduct performance reviews with subordinates as per requirement

Labour Broker/ Supplier

• Build a relationship with Labour Broker regional management
• Ensure data/timesheet etc are received timeously so month end accruals calculated by SSC are correct.
• Review statements with SSC on a monthly basis to ensure payments are up to date and all outstanding invoices reviewed and queried so we don’t incur out of period costs.

Commercial

• Work closely with the Commercial Manager and understand contract requirements
• Maintain a list of operating leases

Regional Support

• Support General Managers and Directors with all financial and administrative requirements
• Find ways to collaborate and improve/reduce workload

OTHER DUTIES

• Engage with business on all new accounts and form part of the implementation team
• Engage with business on all exiting accounts and form part of the exit plan
• Initiate cost savings initiatives and track results
• Initiate and drive regional projects (ie. Assets, Supplier Reviews, Labour, Equipment)

Minimum Requirements

• Grade 12
• Degree or Diploma in Accounting or Finance Essential
• Advanced computer Literacy level in Excel, Word, Outlook & Powerpoint