Manager:Commercial Loss (Job ID: 395642) at Johannesburg Water

Job ID: 395642

PURPOSE
Reduce Unaccounted for Water, with the emphasis on commercial losses, by planning, coordinating, controlling, and managing commercial loss programs and projects such as the replacement and surveying of water meters.

KEY RESPONSIBILITIES

• Develop and implement a commercial loss management strategy in line with the company’s strategic plan and balance score card.
• Identify new Management Information System developments and write the necessary system specification.
• Responsible for commercial loss risk management in JWater (ongoing).
• Manage projects for the on-site surveying of water meters, e.g.to determine non-domestic users in deemed areas; standby stand surveys, etc.
• Manage the analysis of surveyed data to ensure accurate billing related information (Data Cleansing) and accurate statistics for decision making.
• Identify, implement, and manage pro-active meter replacement programs.
• Ensure that the Management Information System (Data Cleansing Database) containing relevant data of properties surveyed is maintained by subordinates.
• Ensure that a proper backup system is implemented and maintained by the Database Administrator.
• Ensure that reported criminal irregularities (theft & misuse of water) are investigated and Compliance Notices issued to transgressors.
• Ensure that requests for legalisation are issued to and completed by the depots.
• Manage the full project cycle survey contracts, including capturing, issuing, analysing, and updating of data.
• Assist CAPEX to manage meter replacement (Commercial Loss’ Project) and meter fault contracts (JWater Project).
• Ensure that the quality of on-site work done by the contractor is according to JWater standards.
• Ensure that queries, which were escalated to the section, are investigated, resolved, or referred to the relevant stakeholders.
• Develop individual and team competence, e.g., PDP’s, training, and succession planning, manage workplace climate – communicate and ensure compliance to policies and procedures.
• Plan, develop and manage the Operating Expenditure Budget for Commercial Loss.

JOB REQUIREMENTS
Essential qualifications and experience:

•  Business / Engineering / IT / Finance related Diploma or Degree (NQF 6 / 7)
•  8 years working experience of which 4 years must be at a management level, A minimum of 3 years data/systems analysis or business analysis, and 1-year meter billing related experience.
•  Code B drivers’ licence.