Manager - Key Accounts. Informal Channel. Consumer Prepaid at MTN

Job Description

Mission/ Core purpose of the Job

• The role is to manage allocated accounts, to develop the accounts and deliver excellent customer service, including profitable sales, and market execution while ensuring alignment to business strategy and objectives
• The role will report to the Head of General Trade/ Modern Trade

Qualifications

Job Requirements (Education, Experience and Competencies)

Education:

• 3 year tertiary qualification (post matric)

Experience:

• At least 5 years sales experience in Telco/FMCG
• Deep understanding of the telecom ecosystem customers and competitor landscape

Competencies:

Functional Knowledge:

• Account Management
• Joint Business Planning

Skills

• Business Acumen
• Analytics and Interpretation
• Strategic Thinking
• Organizational Agility
• Digital mind-set
• Dealing with ambiguity and complexity
• Decision Making
• Conflict Management
• Negotiation
• Financial and Numerical
• Project Management

Behavioural Qualities

• Adaptable
• Complete candour
• Culturally aware
• Emotional Maturity
• Innovation
• Integrity
• Leadership
• Team Player
• Authorities
• As per MTN DOA
•  Collaboration (Formal and Informal Relationships)

Key internal stakeholders:

• Regional Teams
• Matrix reports: none
• Line Manager: SM Channel Management

Key external stakeholders:

• 3rd Party/Managed Partners

Apply Before 08/07/2025