Merchandising Controller - Greenpark (Epping) at The Heineken Company

Key Responsibilities:

• Ensure that effective stock control procedures are in place and adhered to. 
• Perform regular cycle counts. 
• Conduct monthly stock takes and ensure that the correct procedures are adhered to. 
• Adhere to good housekeeping practices.  
• Ensure that the warehouse is properly maintained. 
• Manage slow moving/redundant stock effectively. 
• Inform sales or marketing team of slow moving/redundant stock, weekly.
• Ensure that a high level of customer (External/internal) service is offered. 
• Resolve customer complaints swiftly and efficiently. 
• Reduce write- offs and losses to a minimum. 
• Plan and control the effective assembly and dispatching of orders. 
• Manage resources (people / machinery) effectively.  
• Complete monthly reports accurately and timeously.
• Ensure all documentation is correctly completed and neatly filed. 
• Compile and manage the Opex budget. 
• Maintain and apply all QMS documentation.  
• Ensure employee relations are effectively managed. 
• Apply effective performance management. 
• Ensure effective manpower planning.
• Hold regular review meetings.  
• Ensure daily MDT meetings are held. 
• Communicate with all departments (Sales, Marketing, Procurement, Export and Suppliers) on all merchandising related issues, concerns and actions.
• Ensure that all checklists are completed as per the audit guideline. 
• Follow the organizations policies and procedures and identify opportunities for continuous improvement.

Job Requirements:

• Minimum Grade 12 (Matric) Qualification.  
• A relevant certificate/ Diploma in Logistics, Distribution or Supply Chain will be an advantage.
• 3-5 years Warehouse management experience 
• Good communication skills 
• Good people skills 
• Computer literacy, SAP, Microsoft Office