Microsoft Security Specialist at First Distribution

About the job
Main Purpose of Position: 

• To manage and ensure the growth and development of the relevant brand portfolio from a Sales and Pre-sales perspective.
• To operate as the internal point of contact between Resellers and all internal teams involved with the Microsoft Cyber Security
• Program including Sales and Operations with a specific focus on the Security areas across Modern Workplace and Azure
• Driving Net Partner Acquisition (NPA), Net Customer Acquisition (NCA), and upselling into security-specific features across MWS and Azure while building and maintaining strong and long-lasting relationships with partners.
• Supporting partners throughout their Security journeys including the enablement of partners across the program, competencies, and relevant Azure Sales plays.
• Supporting partners with general product queries, selling, scoping, quoting, and providing pre-sales support.
• Leveraging all areas of the business to drive partner and net-customer acquisition (NCA)
• Supporting the brand team in achieving vendor-set targets as part of Sure Step-related activities and driving Azure Consumption Revenue (ACR).

KPA & PERFORMANCE STANDARDS

Vendor and Business Development 

• Continuous vendor relationship and strategic alignment with TCM’s in driving security-specific features through Partner Acquisition (NPA) and Net Customer Acquisition (NCA) planning and execution activities.
• Identifying pipeline opportunities through continuous engagements with the MW and Azure Partner base.
• Supporting partners throughout their Security journeys including the understanding of the program, competencies, profitability, general product queries, selling, scoping, quoting, and providing pre-sales support at the end-customer level.
• Alignment with MW stakeholders (internal) and combining strategic plans to also cater for security-focused events, enablement plans and campaigns.
• Staying abreast with all security-related announcements, technologies, and program changes
• Planning and execution of Partner Bootcamp, Workshops, and enablement activities (webinars/events).
• Fulfilment of any Microsoft-related Security orders and supporting the rest of the brand team.
• Lead Management across all security-related investment and vendor-allocated activities (campaigns that drive partner recruitment, end customer leads, and upsell opportunities.
• Display key competencies of knowledge in relevant brand programs and competencies associated with the job role.
• Managing pipeline via quote vs closure rates.
• Build and manage effective relationships with relevant brand team members.
• Report opportunity details to the relevant brand regularly (weekly pipeline management) showing deal progression and pipeline creation using the Customer Relationship Management system.
• Ensure weekly activities and minutes of meetings are reported to the Brand Manager

Administration

• Supporting partners with scoping and assessments of environments
• Follow up on quotes.
• Managing the deal from start to finish.
• Internal stakeholder enablement (Product, Sales, Technical)
• Display key competencies of knowledge in supporting partners with security across the MW and Azure portfolios.
• Work closely with Brand and Vendor teams to understand new technical developments in the IT industry.

Support

• Troubleshooting technical queries from partners
• Attending to technical queries via email
• Logging support calls with Microsoft and managing of the queries end-to-end.
• Ensuring timeous resolutions regarding queries within SLA service levels

REQUIREMENTS:

Minimum Qualifications :

• To maintain your role as a Microsoft Security Specialist, it is essential to obtain specific certifications to stay current with the latest Microsoft security technologies.
• As part of this requirement, you must complete at least one of the following certifications per quarter:
• MS-500: Microsoft 365 Certified – Security Administrator Associate
• AZ-500: Microsoft Certified – Azure Security Engineer Associate
• SC-200: Microsoft Certified – Security Operations Analyst Associate
• SC-300: Microsoft Certified – Identity and Access Administrator Associate
• SC-400: Microsoft Certified – Information Protection Administrator Associate

Minimum Experience:

• 3 - 5 years of experience in a similar role.
• SC-900 – A base requirement for this role
• MS-900 – A base requirement for this role