National Manager Operations at H Systems (Pty) Ltd

MAIN RESPONSIBILITIES 

OPERATIONS MANAGEMENT

• Be responsible for the overall control and management of all operational activities within the company to achieve the organisation’s objectives.
• Standardize and optimize operational processes across all locations.
• Define, implement, and monitor best practices for stock control, including accurate receiving, storage, picking, and dispatch processes.
• Analyze operational performance data to identify inefficiencies and implement corrective actions.
• Conduct regular branch visits to assess adherence to operational procedures and provide on-site coaching where needed.

Collaborate with Branch Managers to ensure operational tasks are executed to company standards.

• Monitor and manage stock control processes nationally, including cycle counts and full stocktakes.
• Manage stock write offs nationally to minimise loss.
• Oversee picking and packing practices to ensure accuracy, efficiency, and adherence to company procedures.
• Manage inventory scrapping processes, ensuring compliance with company policies and minimizing wastage.
• Control and minimize scrap nationally and investigation any deviations to the established threshold
• Ensure silicone is discarded according to environmental legislation.
• Ensure Touch up spray is discarded according to environmental legislation.
• Develop and implement the appropriate infrastructure to optimise the operational performance, processes and procedures across the business to ensure seamless delivery.
• Development of business strategy that leads to the implementation of operational procedures to improve organisational efficiency.
• Negotiation of rates with local freight companies.
• Ensure operational expenses are minimised to maximise profits (casual workers, Freight expenditure etc.)
• Provide guidance and support to Branch Managers to align branch operations with company objectives.

PROJECT MANAGEMENT

• Lead and manage national operational projects such as branch expansions, relocations, and warehouse upgrades.
• Develop project plans with clear timelines, budgets, and deliverables; monitor progress to ensure completion within scope.
• Design and implement efficient warehouse layouts to optimize storage and workflow.
• Coordinate the procurement and installation of necessary infrastructure, including racks, shelving, material handling equipment, and vehicles.
• Ensure all buildings are compliant to legislative requirements.
• Automate Operational Processes.
• Take ownership and roll out of any automated processes.
• Act as the operational lead in cross-departmental projects, ensuring all logistical and operational needs are met.
• Work closely with cross-functional teams (e.g., finance, procurement, and technical departments) to align operational goals with company objectives.
• Develop and deliver training programs to enhance operational and SHEQ competencies at all levels.
• Develop and deliver training programs to enhance product knowledge at all levels.

ISO & SHEQ MANAGEMENT

• Serve as the company’s custodian for SHEQ management, ensuring compliance with ISO 9001 (Quality Management) and ISO 45001 (Occupational Health and Safety) standards.
• Champion the integration of ISO and SHEQ principles into the company’s culture and operations, driving continuous improvement in safety, quality, and environmental performance.
• Develop, implement, and maintain all required documentation, policies, and procedures to ensure compliance.
• Drive strategy execution by identifying growth and innovation opportunities, reporting potential risks and managing recommended actions.
• Overseeing the effective promotion and practice of good corporate governance and compliance pertaining to all relevant policies, legislations, and regulations.
• Manage health and safety within the company to ensure compliance with the OHS Act.
• Optimize the use of the SHEQX system:
• Capture and document all suggestions and change requests.
• Ensure timely review and decision-making by the MANCO team.
• Communicate feedback to relevant stakeholders and oversee the entire process, including task allocation and follow-through.
• Conduct internal audits and inspections to assess compliance and prepare for external certification audits.
• Organize and lead management review meetings to assess and improve SHEQ performance.
• Identify and address improvement opportunities, non-conformances, and risks.
• Lead incident investigations, root cause analyses, and corrective actions to prevent recurrence.
• Monitor regulatory changes and industry best practices to keep the company’s SHEQ systems up-to-date.
• Promote a culture of safety, quality, and continuous improvement throughout the organization.

ADMINISTRATION & REPORTING

• Generate monthly operational performance metrics to identify trends and areas for improvement.
• Produce reports and statistics monthly.
• Tonnage report.
• Stocktake report.
• Stock variance report.
• Scrap report.
• Number of profiles painted per month.
• OTIF (back order) report.
• KPI report for group.
• Vehicle drops.
• Vehicle Mileage.
• Monthly fuel consumption.
• Freight report.
• Electricity usage for all branches.
• Statistics on the bi-colour rolling machine.
• Casual labour analysis.
• Overtime analysis.
• Inspect x codes (BOM Control codes) and ensure that all x codes on the system are cleared to 0.
• Inspect branch bin/costs and GIT warehouse.

Update & maintain SHEQ-IMS System (SHEQX).

• Record and manage all relevant processes on the system.
• Data capturing of all information.
• Ensure all documents are valid.

SHEQ INTEGRATED MANAGEMENT SYSTEM CONTROL

Implement and maintain the SHEQ Integrated Management System (SHEQ-IMS):

• Manage internal and external documentation.
• Support compliance efforts across all branches.
• Chair SHEQ-IMS meetings, when required.
• Ensure adherence to the OHS Act.
• Ensure the warehouse maintains and complies with standards of health and safety, and hygiene always.
• Participate in any Integrated Management System activities as required.
• Identify and report opportunities for improvement, Non-Conformances, and Incidents in area of responsibility.

KEY JOB REQUIREMENTS

QUALIFICATIONS

• Bachelor’s degree in Operations Management, Business Administration, or a related field.
• ISO 9001 and ISO 45001 certification knowledge; internal auditor qualification.
• Valid Motor Vehicle Driver’s License.

EXPERIENCE

• Minimum 7-10 years of experience in operations management, with a focus on logistics, inventory, and project management.
• Demonstrated experience managing SHEQ systems and maintaining ISO certifications.
• Experience in the aluminium industry or similar.