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  • Posted: Jan 26, 2024
    Deadline: Not specified
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    Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a s...
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    Payroll Administrator - Cape Town

    WHAT YOU’LL BE DOING

    As Payroll Administrator, you’ll be responsible for ensuring payroll for our site runs smoothly, accurately and on-time. You’ll engage with a variety of stakeholders, answering queries, and obtaining proof bank and tax information provided by new starters.

    To be successful in the role you’ll need a strong and meticulous eye for detail, keen to spot errors and minimise risk. Ideally, you’ll have a good understanding of South African tax regulations and understand the importance of strict compliance.

    ABOUT YOU

    Previous experience in an HR or Payroll Administrator role with the ability to handle a variety of tasks simultaneously is key. You will have an eye for detail and take pride in ensuring all work you complete is to a high standard. You’re approachable and organised and have the ability to build strong relationships with our associates and vistors a-like.  Dedicated, efficent, and always ready for a challlenge.

    KEY RESPONSIBILITIES:

    • Data entry of all new starter payroll information, including bank and tax details, address, pay data and benefits.
    • Ensuring monthly payroll is completed and submitted ahead of deadlines, ensuring staff are paid on-time.
    • Obtaining proof of tax and banking information from employees to verify information submitted by them, reducing errors and minimising risk.
    • Capture of hours worked by staff to support accurate pay runs.
    • Answering queries from a range of stakeholders relating to payroll.
    • Filing of sensitive employee data in a confidential and secure manner.
    • Keep up-to-date with local South African tax regulations and requirements.

    YOUR PROFILE AND EXPERIENCE

    • Excellent communication skills: the ability to clearly and effectively communicate face to face and over the phone.
    • Organised: the ability to multi-task and liaise with multiple stakeholders.
    • Detail-Orientated: a strong, meticulous eye for quality and ensuring all data entry tasks are completed accurately and to a high standard.
    • Time Management: the ability to complete tasks by strict, and sometimes short deadlines
    • Adaptability: the ability to handle a wide variety of tasks and stakeholder interactions  adjusting your communication style as necessary.
    • Friendly: the ability to remain positive, friendly and upbeat even during difficult interactions.
    • Advantageous: Knowledge of customer service best practices and call centre technology.

    Method of Application

    Interested and qualified? Go to Foundever on jobs.foundever.com to apply

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