People And Culture Officer (Hybrid) at Think South Africa

Duties and Responsibilities include but not limited to:

• Collaborate with department heads to develop accurate and inclusive job descriptions and specifications. 
• Utilise various platforms to advertise job openings, ensuring a diverse applicant pool in conjunction with the talent acquisition team. 
• Efficiently screen applications, and shortlisting candidates based on qualifications and experience. 
• Assist in conducting interviews and assessments, ensuring a comprehensive selection process. 
• Coordinate reference checks and background verifications for potential hires in conjunction with the People and Culture Administrator. 
• Prepare employment contracts and take on documentation with the help of the People and Culture Administrator. 
• Support the Senior People and Culture Officer in overseeing the orientation and onboarding process for new employees. 
• Ensuring Management is supported with regards to the induction process as well as with regards to the probation review process. 
• Compilation of relevant reporting and accurate record keeping. 
• Serve as a point of contact for employee concerns, grievances, and inquiries. 
• Facilitate effective communication between management and employees, promoting transparency. 
• Collaborate with the Senior People and Culture Officer to mediate conflicts and conduct investigations into workplace issues. 
• Contribute to the planning and execution of employee engagement initiatives, fostering a positive workplace culture. 
• Work in coordination with department heads to identify employee development needs and career progression opportunities. 
• Support the monitoring of employee satisfaction, proposing strategies for improvement and positive change.
• Partner with department managers to assist in setting clear and achievable performance goals and objectives. 
• Support the implementation of the performance management system, including regular reviews and feedback sessions. 
• Provide guidance, in collaboration with the Senior People and Culture  Officer, on addressing performance issues and creating improvement plans. 
• Contribute to the monitoring of performance metrics and identification of high-potential employees for leadership development. 
• Collaborate with managers to ensure alignment of individual performance with organisational objectives.
• Stay updated with South African labour laws and regulations to ensure the organisation's adherence. 
• Collaborate with the Senior People and Culture Officer to review, update, and maintain People and Culture policies, procedures, and the employee handbook. 
• Assist in maintaining accurate record-keeping of employee documents and files, ensuring compliance with legal requirements. 
• Support the management of health and safety policies and protocols to ensure a secure work environment. 
• Work alongside the Senior People and Culture Officer and Payroll in the administration of employee benefits as required.
• Assist in collecting and analysing People and Culture data, such as turnover rates, recruitment metrics, and employee satisfaction surveys. 
• Collaborate with the Senior People and Culture Officer to generate regular reports and dashboards for management, highlighting key People and Culture trends and insights. 
• Contribute to data-driven recommendations aimed at improving People and Culture processes and strategies. 
• Support the preparation of annual workforce plans and budget proposals in collaboration with the Senior People and Culture Officer. 
• Utilise information systems to maintain accurate and up-to-date employee records.
• Collaborate with the Senior People and Culture Officer to provide guidance, mentorship, and support to the People and Culture team. 
• Collaborate with the Senior People and Culture Officer in senior management meetings, offering People and Culture insights and contributing to strategic decisions. 
• Foster a culture of teamwork, diversity, and inclusivity within the People and Culture department and across the organisation.
• Collaborate with the Skills Development team to identify training needs and support the design of relevant programs. 
• Assist in coordinating and facilitating training sessions on topics such as People and Culture policies, diversity and inclusion, and professional development. 
• Encourage a culture of continuous learning and skill enhancement among employees in collaboration with the Skills Development Officer.
• Ensure comprehensive and detailed exit interviews are conducted within 48 hours of termination notification being received.  
• Ensure accurate reporting on exit information.  
• Notification of termination to relevant stake holders

Requirements:

• Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field.
• Proficiency in local languages is preferred.
• a Honours degree in a related discipline would be an advantage.
• Minimum of 3 years experience in a HR Officer/ Specialist role covering full functions of Human Resources (People and Culture) within an organisation of 400 head count or more ideally within an NGO environment. 
• Excellent problem-solving and conflict resolution abilities. 
• Proficiency in HRIS systems and Microsoft Office Suite. 
• Outstanding analytical, organisational, and problem-solving abilities. 
• Excellent communication skills and a passion for people. 

Exciting benefits await you:

• Being a part of and living our values, which include Care for people and outcomes, Making a Difference and Kicking the Paradigm – creating an environment where every team member thrives, every idea is celebrated, and every achievement is a testament to our collective commitment.
• Enjoy a 37-hour work week, allowing you more time for personal pursuits, hobbies, and spending quality moments with loved ones.
• Embrace financial security with a competitive salary package that recognises and values your skills and contributions with room for growth within our ever-expanding organisation.
• Experience peace of mind knowing you're covered with life, disability, and funeral insurance, ensuring you and your family's future is safeguarded.
• Employee Assistance Program (EAP) which gives you access to an array of support services such as legal, debt and counselling services, ensuring that expert guidance is just a call away.
• We will contribute towards your medical aid as your health is a priority.