People Manager at Altron Bytes Systems Integration

Job Description

Responsibilities

Altron Karabina Onboarding / Orientation

• Directly responsible for employee onboarding and orientation for Altron Karabina
• Create a positive and professional impression of Altron Karabina from the first contact with new starters
• Ensure that the company is ready for the employees as soon as they start (email addresses, systems access, building access, laptops, desk)
• Drive high level plan for the new starters for the first 2 days (and onwards if required)
• Ensure that the Orientation Programme is constantly updated and refreshed by keeping abreast of current trends
• Use of technology to ensure that new starters in JHB, CT and DUR are also on boarded professionally

Performance Management and Improvement

• Collating and conducting performance reviews (probation and bi-annual)
• Monthly 1:1s to touch base with consultants and develop high trust relationships – ensure all action points are followed up within 24 hours of the meeting
• Coaching and soft skills development
• Continuous tracking of KPIs
• Ensure consultants’ time is put to good use in between projects.  Motivate them to be productive in their “down time”.
• For staff allocated to you from Sales and other areas – ensure you conduct regular meetings and feedback on action points to relevant line manager.

Performance Improvement

• Good knowledge of SA Labour Law, BCEA and Altron Disciplinary Code and Procedure
• Good knowledge of Altron employee contracts
• Good knowledge of Altron benefits and perks
• Ensure correct processes followed when initiating Performance Improvement Programmes (PIP) for cases of poor performance.
• Understand that the intention of PIP is to turn undesirable behaviours around or close skills gaps
• Ensure correct processes followed when initiating Disciplinary action for cases of misconduct.  Ensure staff are treated firmly but fairly and in line with our Disciplinary Code
• Documentation of all incidents that could results in performance / misconduct hearings
• Capture all disciplinary action onto the HR Management System

Career Journey

• Be involved in the entire lifecycle of staff “from hiring to retiring” (on boarding, career development, coaching and mentoring)
• Employee orientation and on boarding – ensure all new starters have a clear view of the organization and their role within the organization from day 1 (including but not limited to Role Profiles, KPIs, Learning Paths, etc)
• Create a positive, professional first impression of Karabina from day 1
• Ensure consultant’s / staff’s career journey is clear and vivid
• Assist with formulating their career journey goal setting
• Work closely with Learning and Development Officer for employee training (internal and external)
• Drive consultants to study and sit for Microsoft Exams
• Off boarding – exit interview, resignation confirmation, etc.  Ensuring the off boarding process is as professional and as clear as the on boarding process

Organisational Effectiveness (for Industrial Psychologists)

• Running the Psychometric process from beginning to end (working closely with Talent Acquisition Lead to ensure Psychometrics are run timeously)
• Producing detailed Psychometric reports with recommendations
• Providing face to face feedback to hiring manager and candidate (if requested)
• Providing face to face feedback to new hires once they join the company

Altron Projects

• Be an active participant in any / all Altron Human Capital or Organisational Effectiveness projects that land within the business
• Ensure our approach is active, energetic and professional
• Professional member of the various Altron Human Capital forums / project teams

Employee Engagement

• Conduct, evaluate and provide feedback on various Employee Surveys and  Pulse Surveys. 
• Drive and facilitate communication of results
• Drive and facilitate focus groups to develop action plans to address areas of concern
• Monitor and drive implementation of action plans in a way that connects the solution to the outcome of the survey

General

• Driving company values to ensure we have the right people working for us and representing us at every level
• Drive Work on Wellness programme (understanding of ICAS offerings so we can drive internal usage to benefit staff)
• Understanding the purpose of various roles in a consulting environment and how they interact (consultants, sales, marketing, etc)
• Policy development, updating and documentation
• Prepare and distribute company communication where relevant
• Take care of employee safety, welfare, wellness and health
• Be an active member of the social committee
• Assist and advise management on staffing issues. 
• Be the manager’s right hand in terms of people matters.
• Work closely with resource manager and consulting leadership to communicate allocation of consultants
• Constant communication with consulting leadership and line management on issues with staff that could impact business
• Provide regular formal feedback to consulting leadership on all consultants reporting into them
• Updating of People Operations intranet site and teams site in terms of documentation and information
• Active involvement and ownership of various People Operations projects that are assigned to People Management
• Knowledge sharing and free sharing of ideas within the team to stimulate ideas to drive the continuous improvement of People Operations
• Create and update electronic files for all employees, ensuring all employee relevant documentation is saved electronically in employee files.  Transition paper employee files to electronic format.
• Updating of role profiles as and when necessary

Requirements

• 4 - 6 years working experience with in People Operations/Human Capital
• Degree in Industrial Psychology/Psychology/Behavioural Science
• Working experience in an IT consulting environment is advantageous
• Must have frontline experience in dealing with people

Education

• Bachelor's Degree: Psychology (Required)