Personal Assistant - FCS Cape Town at Fidelity Services Group

The above position is vacant at our CIT Parow Branch. The overall purpose of this position is to provide assistance with administrative responsibilities to the CIT Branch Manager.

Minimum Requirements:

• Clear criminal record
• Grade 12 certificate or equivalent
• Higher qualification in office administration/public relations is advantageous
• Computer literate and proficiency in Microsoft Word, Excel, Powerpoint and Outlook
• At least 2 years’ administration experience
• Excellent verbal and written communication skills
• Driver’s licence is advantageous
• Willing to work extended hours on request
• Ability to work under pressure and meet strict deadlines

Key Performance Areas (not totally inclusive):

• Performing administrative tasks
• Answering and screening all incoming calls, transferring calls to the appropriate source where applicable and taking messages
• Dealing with correspondence, escalating enquiries, compliments, complaints and provide feedback to management and clients as required
• Handling requests and queries appropriately
• Assistance with preparing, maintaining, updating and filing of various branch reports
• Coordinating meetings and taking meeting minutes
• Diary management, scheduling appointments and events, running errands
• Arrange access, screen and receive any visitors to the Branch Managers office, ensuring visitors are comfortable and refreshed
• Ordering, collecting and issuing of uniform
• Assisting with general office enquiries and office tasks as required by Branch Manager

Other personality attributes and core competencies:

• Self-development
• Communication skills
• Customer focus
• Taking initiative
• Time management
• Ensuring confidentiality
• honest and reliable
• Must be assertive
• Pay attention to detail