Starke Ayres’s is a specialist in the vegetable, flower and lawn seeds industry, with over 130 years of experience.
Headquartered in Johannesburg, South Africa, it is the leading supplier in Africa and an international supplier of premium varieties of vegetable, lawn and flower seed varieties to the professional grower.
It focuses strongly on after-sales...
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We are seeking an experienced End User Computing Lead to join our dynamic IT team. As the End User Computing Lead, you will be responsible for leading and managing the end-user computing environment to support the company's digital transformation initiatives. You will work closely with cross-functional teams to ensure the efficient and effective delivery of IT services that meet the needs of the business and its end-users.
Responsibilities
Lead the development and implementation of end-user computing strategies and solutions that support the company's digital transformation initiatives.
Manage the end-user computing environment, including hardware, software, and applications, to ensure it meets the needs of the business and its end-users.
Collaborate with cross-functional teams to develop and implement IT service delivery models that meet the needs of the business and its end-users.
Ensure the efficient and effective delivery of IT services to end-users, including incident resolution, problem management, and service request fulfillment.
Develop and maintain policies, procedures, and standards for end-user computing to ensure compliance with regulatory and security requirements.
Manage vendor relationships to ensure the delivery of high-quality services and solutions.
Provide technical guidance and leadership to IT staff to ensure they have the necessary skills and knowledge to support the end-user computing environment.
Requirements
REQUIREMENTS:
Bachelor's degree in Computer Science, Information Technology, or a related field.
Minimum of 5 years of experience in end-user computing, including experience leading and managing an end-user computing environment.
In-depth knowledge of end-user computing technologies, including hardware, software, and applications.
Experience with IT service management frameworks, such as ITIL.
Strong leadership and management skills, including the ability to lead cross-functional teams and manage vendor relationships.
Excellent communication and interpersonal skills.
Ability to manage multiple priorities in a fast-paced environment.
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