Principal Clerk - Durban at eThekwini Municipality

Job Purpose    

• Performs administrative applications related to the provision of clerical, secretarial/telephonist and reception service, processing/updating information, issuing completing and submitting procedural forms, communicating, and establishing the nature of enquiries/queries and forwarding for attention and attending to specific office support applications.

Key Responsibility Areas    

• Attends to application of specific administrative applications/ procedures which is inclusive of issuing forms for completion, conducting stock counts and maintaining the technical library.
• Performs specific tasks/ activities associated with the provision of a secretarial service to the department.
• Performs a receptionist/ telephonist function and call centre applications for the department.
• Processes transactional information on specific computerized applications and completes forms, schedules, and documents.
• Performs driving duties. 

Competencies    

•  Written Communication.
• Oral Communication.
• Attention to Detail.
• Planning and Organising.
• Business Processes.
• Use of Technology. 
• Data Processing & Analysis.
• Communication.
• Service Delivery Orientation.
• Change Readiness.
• Learning orientation.
• Team Orientation

Essential Requirements    

• Grade 12 (NQF Level 4) or equivalent.
• Valid motor vehicle driving license.
• 2 Years relevant experience.
• Computer Literacy. 

Preferred Requirements    

• Grade 12 (NQF Level 4) or equivalent and an Administrative certificate.
• 3 Years relevant experience.