Product Designer, Activities (Bangkok-based, Relocation Provided) at Agoda

What’s product design like at Agoda?

Typically, product designers at Agoda work alongside a product manager, 6-8 engineers, researchers, and cross-functional partners. Together they drive their own segment of Agoda, deliver solutions to problems and get feedback directly from users and internal partners.

Day to day, it looks like

• As a Product Designer on the Activities team, you will play a key role to craft a holistic customer experience that is easy-to-use, trustworthy and delightful
• Collaborate with cross-functional teams to define the future vision and product strategy
• Gain insights through research by benchmarking Agoda vs our competitors, identifying user needs and quantifying user behavior through user interaction data
• Translate research findings into tangible product improvements
• A strong approach towards design through experimentations and optimization to achieve desired outcomes
• Present your work to peers and leadership, async and in-person
• Participate in weekly design critiques, workshops, all hands, and squad meetings
• Champion cohesion and consistency in UX design that unites a growing family of products/features
• Represent a customer-centric intersection between design, business, and technology

As a Product Designer at Agoda, this means you have a track record of

Successfully working in a product team, shipping complex products and collaborating successfully with stakeholders to achieve key results

• Working in an agile development process
• A strong approach towards design through experimentations and optimization to achieve valuable outcomes
• You work alongside your design partners in driving discovery and ideation workshops and align the group around a vision and approach
• You have a track record of crafting sophisticated flows and customer journeys
• You can think and craft at a system level, not just interface elements or pages
• You regularly make use of your soft skills: listening, negotiating, decision-making
• You can balance multiple priorities and successfully deliver in a fast-paced, dynamic environment
• Experience in travel products is a plus

Qualities we value in designers:

• Effective articulation of ideas, design decisions and solutions
• Leading collaboration with your stakeholders across design, product, engineering & research to achieve successful business and customer outcomes
• Expressing feedback with kindness and candor
• Embracing ambiguity and possessing a healthy curiosity
• Ability to translate both quantitative & qualitative insights into design decisions
• Contribution to our culture: motivation, optimism, quality, integrity