Product Marketing Manager (SME) at Peach Payments

Your mission if you choose to accept it:

• As our Product Marketing Manager, you will contribute towards improving the following KPIs:
• SME merchant revenue
• Lead/SQL/Acquisition/Trading Merchant numbers and conversion rates
• Product launch metrics
• Demand generation campaign metrics

What we'd like you to have:

• You have 3+ years working experience solving customer problems, ideally in a marketing role for a B2B tech company
• You are happy working with numbers and have the ability to be deeply analytical.
• You know how to write persuasively using data to make your point.
• You are comfortable representing us in social media by posting on behalf of the brand and using your personal social media profiles to engage online communities and attract new leads and partners for the business
• You will be our first line of customer support in social media, working with our internal Operations team to route technical support requests
• Your understanding of the English language and your ability to wield it is exceptional
• You love technology and understanding the details of technical solutions
• You present ideas and communicate clearly and logically
• We do not have a dedicated copywriter - writing copy is a core competency in our marketing team and all team members do it. So, you need to be confident writing polished copy (or ready and willing to get better at it) across the digital marketing cannon - from blogs, to sales collateral, web pages, emails and everything in between.
• You give and take feedback constructively, respectfully and with the understanding that there is never an ‘I’ - there is always and only a ‘we’
• You love telling stories, but understand the best practices of direct marketing
• You’re comfortable working in an ambiguous environment. We’re a scale-up, so building and honing processes is an ongoing thing
• You’re accessible, empathetic and humble - these qualities will make you a valuable team member
• You have an existing Work Authorisation/Permit to work in South Africa