Sales Development Representative (SDR) | Outbound Prospecting at Pavago

About the Role

• At Pavago, one of our clients is hiring a Sales Development Representative (SDR) to generate qualified sales opportunities through high-volume outbound prospecting and lead qualification.
• This is a fast-paced, phone-first sales role where you’ll engage prospects through calls, email, and text messaging, identify qualified opportunities, and help build a healthy sales pipeline. Success in this role comes from persistence, strong communication skills, and the ability to consistently achieve outreach goals.
• If you’re coachable, goal-driven, and looking to build a successful career in sales, this is an excellent opportunity to grow.

What You’ll Own
Outbound Prospecting

• Conduct high-volume outbound outreach via phone, email, and text messaging.
• Identify and engage prospective candidates and leads across assigned campaigns.
• Build rapport quickly and maintain professional conversations.
• Follow structured outreach cadences and prospecting workflows.
• Consistently achieve daily outreach activity goals.

Lead Qualification

• Qualify prospects based on predefined campaign criteria.
• Conduct discovery conversations to assess fit and interest.
• Gather relevant information and determine next steps.
• Advance qualified prospects through the sales pipeline.
• Deliver a professional and positive prospect experience.

Inbound Lead Follow-Up

• Respond promptly to inbound leads generated through job postings and marketing efforts.
• Conduct qualification conversations and identify next steps.
• Maintain ongoing communication until a clear outcome is reached.
• Ensure timely and consistent follow-up.

CRM & Pipeline Management

• Maintain accurate records of prospect interactions.
• Log calls, emails, texts, and follow-up activities in the CRM.
• Keep pipeline stages updated and organized.
• Support reporting through accurate activity tracking.
• Maintain clean and reliable CRM data.

Team Collaboration

• Coordinate qualified lead handoffs to recruiting teams or sales leadership.
• Share prospect insights and relevant information with internal stakeholders.
• Participate in coaching sessions, training, and team meetings.
• Collaborate with leadership to improve outreach performance.

Performance & Target Achievement

• Meet daily and weekly outbound activity targets.
• Achieve lead qualification and conversion goals.
• Follow established sales processes and messaging.
• Continuously improve outreach techniques and communication skills.
• Maintain consistent performance in a metrics-driven environment.

Requirements
Must-Have Qualifications
Experience & Skills

• Strong spoken and written English communication skills.
• Confident, persuasive, and professional communication style.
• Comfortable making high-volume outbound calls.
• Excellent interpersonal and relationship-building abilities.
• Strong organizational and time-management skills.
• Ability to manage multiple conversations and follow-ups simultaneously.
• Comfortable following structured sales processes and scripts.
• Reliable internet connection and professional remote workspace.
• Availability during U.S. Central Standard Time business hours.

Nice-to-Have
Previous experience as:

• Sales Development Representative (SDR)
• Business Development Representative (BDR)
• Outbound Sales Representative
• Cold Caller
• Recruiter
• Lead Generation Specialist
• Experience using CRM or Applicant Tracking Systems (ATS).
• Experience supporting U.S.-based clients or companies.
• Experience in commission-based or performance-driven sales environments.
• Familiarity with pipeline management and sales metrics.
• Proven success meeting outreach and conversion targets.

Tools & Technologies

• Google Workspace (Gmail, Sheets, Drive)
• Slack
• CRM / Lead Management Software
• Phone & Dialer Systems
• Email Outreach Platforms

What Makes You a Strong Fit

• High-energy and enthusiastic communicator.
• Comfortable initiating conversations with new people.
• Resilient and confident when handling rejection.
• Goal-oriented and motivated by performance.
• Organized with strong follow-up discipline.
• Coachable and eager to learn.
• Accountable with a strong work ethic.
• Positive, collaborative team player.
• Thrives in fast-paced, metrics-driven environments.

What a Typical Day Looks Like

• Review assigned leads and daily outreach goals.
• Make outbound calls to prospective candidates and leads.
• Send follow-up emails and text messages.
• Conduct qualification conversations.
• Update CRM records and activity logs.
• Follow structured outreach cadences.
• Coordinate qualified lead handoffs.
• Track progress toward daily and weekly KPIs.
• Participate in coaching sessions and team meetings.